Mobile Broadband Troubleshooting
Mobile Broadband or Mi-Fi devices allow you to connect to Wi-Fi by using 3G or 4G mobile data. There are...
Wifi Connection Faults
How to resolve your WiFi issues Restart your router by unplugging it from the power socket. After 30 seconds, plug...
Broadband self-help
Broadband not working? Watch this video for some simple checks and tweaks that might help you sort things out without...
Log into your router
Details about your Technicolor router Technicolor router Before you can make any changes to your Technicolor router you will need...
Changing wireless name and password
Easily change your access details Sign into the Technicolor site by following the instructions found here. ...
Changing your wireless channel
Find the best channel for your local network Sign into the Technicolor site by following the instructions found here. Once...
Slow speeds
Slow speeds can be caused by a range of different factors which could be both external and internal to your...
Intermittent Connection
Follow our guide to resolve your connectivity issues Power down the router for 30 seconds, power back up. Reboot your...
No Internet Connection
If you are experiencing an issue with your internet connection, please follow the guide below to resolve the issue. Need...
Wi-fi Issues
How to resolve your WiFi issues Restart your router by unplugging it from the power socket. After 30 seconds, plug...