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  1. Home
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  3. Broadband
  4. Broadband Troubleshooting

Wi-fi Issues

How to resolve your WiFi issues Restart your router by unplugging it from the power socket. After 30 seconds, plug...
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  • 384

No Internet Connection

If you are experiencing an issue with your internet connection, please follow the guide below to resolve the issue. Need...
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  • 838

Intermittent Connection

Follow our guide to resolve your connectivity issues Power down the router for 30 seconds, power back up. Reboot your...
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  • 501

Slow speeds

Slow speeds can be caused by a range of different factors which could be both external and internal to your...
  • 0
  • 356

Changing your wireless channel

Find the best channel for your local network Sign into the Technicolor site by following the instructions found here. Once...
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  • 272

Log into your router

Details about your Technicolor router Technicolor router Before you can make any changes to your Technicolor router you will need...
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  • 590