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Welcome to Support

Please take a look through the articles below, or enter a search term for assistance.

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Billing & Account
Understanding your bill
Why have I been charged more than one month’s line rental?

Understanding Pro-rata charges

If your services have gone live mid-way through a month then you will be charged from the connection date together with a month’s line rental in advance.

Please watch the video below which further explains pro-rata billing.

Daisy Pro Rata Billing Explained 2019 from Daisy Comms on Vimeo.

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