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  5. Installation charges

Understand your installation charges

If you have noticed installation charges on your bill, this will be from a recent order. Please be aware that installation charges from our suppliers can sometimes be delayed so they may be from an order that has not necessarily just completed.

If you wish to query this further as you are not sure where the charge has come from, or you believe you should not have paid this charge, please contact your dedicated Customer Service team using the details found at the top of your invoice.

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