Access your online account
To log in to your My Account portal click here and enter your username and password.
Your username is either your ‘account number’ e.g. SP123456 or ‘your name @ account number’ e.g. johnsmith@SP123456.
If you need help accessing your account, you can contact your dedicated customer support team using the details on your invoice. If you are unable to find these details, please call 03333 202 000.