Redirecting to the Daisy Partner Business site...

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. These optional cookies can be turned on and off below. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Privacy & Cookies Policy.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics Cookies

We'd like to set Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our Privacy & Cookies Policy.

Save & Close
  1. Home
  2. FAQs
  3. Broadband
  4. Broadband Troubleshooting
  5. Wi-fi Issues

How to resolve your WiFi issues

Restart your router by unplugging it from the power socket. After 30 seconds, plug it back in and wait a few minutes for it to connect.



Move your computer closer to the router, if it is possible to do so. This can improve the signal.




Check the wireless is enabled on your router.  A green light on the router will indicate if the wireless is on.



Check wireless is enabled and connected to your computer, or device. Restart your computer or device.


If you are still having issues after following the above guide please contact us on 03333 200 999.

Was this article helpful?

Related Articles