We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. Clicking continue will proceed with all cookies and remember your preferences for future visits.
Accept and continue to site
Configure your cookie options

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. These optional cookies can be turned on and off below. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Privacy & Cookies Policy.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics Cookies

We'd like to set Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our Privacy & Cookies Policy.

Save & Close
Read More
Daisy Hosted Voice Support News

The documents below can support you with Daisy Hosted Voice.  Android Softclient Guide IOS Softclient Guide PC SoftClient Guide Service Description Call Recording Service Known Behaviour Guid...

Read More
HVS Support News

Please use the videos below to support you with logging into the portal and the initial HVS portal set up. How to Log in How to download and install Office UC How to set up time schedules How to e...

Read More
Your Network Firewall: To Manage or Not to Manage? News

To manage or not to manage? That is the firewall question. But answering it needn’t be difficult. As the main line of defence against external threats, your network firewall needs regular updates and maintenance - and ...

Read More
Mobile Bill Limits News

Understand your mobile bill limits Billing limits for mobile subscriptions This is a new legislation that has been introduced by parliament as part of the Digital Economy Act, which came into force on the 1st October 2...

Read More
Mobile Bars News

Set up mobile bars and keep your costs lower Setting up bars will help you manage your costs and keep your expenditure low. These can be applied using the MyAccount portal. Follow the below steps to find out how: ...

Read More
Bundle Notifications News

Understand mobile bundle allowances We may contact you if you have nearly reached, or have reached your bundle allowance on your mobile. This is to help prevent bill shock and also put steps in place going forward to he...

Read More
PUK Codes News

Unblock your SIM with a PUK code Your phone can become blocked if you enter the wrong SIM card pin number three times in a row. If this happens you won’t be able to make and receive calls or texts. To unblock your S...

Read More
Moving Your Numbers to VoIP News

This is thanks to reduced costs and greater flexibility. But what happens to your existing numbers when making the switch? How easy is it to port a phone number over? And what steps can you take to ensure that the proces...

Read More
Your GDPR Action Plan For Mobile News

If the events of this year have taught us anything, it’s that when it comes to organisations handling data, consumer distrust is at an all-time high. End users have become increasingly wary of where their information g...

Read More
Straight Talking: Why the Sector Needs to Find its Voice News

“When procuring new or existing services, public sector organisations should consider and fully evaluate potential cloud solutions first before considering any other option.” This was the key message given in the ...