Our Voice Mobile team have been recognised for their fantastic efforts by EE.
They’ve won the Best Pay Monthly Partner for Service 2019 at the EE Independent Retail Partnership Awards 2019, making them number one in the channel for service!
EE judged the award based on a combination of KPIs, which are set by the network. This includes NPS, fraud, bad debt, communication with our customers, the overall quality of our customers and service excellence.
It’s an incredible achievement from all the Voice Mobile team and one which is a testament to all their hard work this year.