In this tell us about your tech interview, Jo Dalton, founder and CEO of JD&Co, discusses what piece of technology she is hoping to get for Christmas.
What is your business’s best tech investment?
One piece of technology that we have embraced wholeheartedly at JD&Co is Slack. It’s an awesome communication tool that allows us to work in conjunction with our clients, simply by asking them to join our Slack channel, and it has also cut email use by as much as 80%. I believe that tools like Slack could be the future because they’re much more impactful than email. I also love the story behind Slack too and where its come from (it was created by a company developing computer games and signed up 8,000 customers within 24 hours of its launch).
What are your business’s biggest tech challenges & how do you overcome them?
When we work with high growth clients, we need to bolt ourselves on as an extension of their HR & talent finding teams. However, each client has a different tech system, so one of our main challenges is trying to morph ourselves into the tech that they use and being able to plug our systems into theirs. We overcome the challenge by using collaboration tools, multiple email addresses and domains, and generally stretching the realms of our existing tech capabilities all the time.
What new tech are you excited about?
The future of tech is definitely the Internet of Things (IoT), augmented reality (AR) and virtual reality (VR). On a personal level, it’s VR – I love the idea of Oculus Rift, in fact Im hoping I get one for Christmas. I recently read a lovely article about children who are in hospital for long periods of time using VR; they can just put on a mask and go on a ‘journey’ whilst laying in bed. On a professional level, I’m most excited about the conjunction of connecting hardware with software, making sure that everything we touch on a daily basis is connected and smart.
What tech advice would you give to other businesses in your sector/generally?
The recruitment industry has to wake up to the fact that we are changing as a sector and we need to embrace technology more. Lots of my peers are completely IT illiterate. It’s important that we embrace technology to ensure that we give our clients the best possible service especially talent in the tech space who expect to communicate via technology in their search for a new role.
Fancy sharing your thoughts on how technology is impacting upon your business and sector? Contact us at firstname.lastname@example.org to find out how!