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Some businesses probably adopted VoIP too early, when their broadband infrastructure wasn’t ready for it. But, with the PSTN Switch Off coming up, infrastructure is more prepared to handle VoIP which is why customers are being encouraged to adopt it.
Historically, when someone made a call using an ISDN line, that call was allocated a certain amount of bandwidth, usually around 64KB per second. However, with hosted VoIP, it allocates 100KB per second to your calls ensuring that the call quality is better – this is known as HD Call Quality which is better than the traditional CODEC used by ISDN or PSTN Telephony.
What’s more, with Daisy Hosted Voice, your broadband will be segregated so that it can support your VoIP calls and ensure they’re better quality than what you’d receive with an ISDN line.