How is a changeover managed during the current pandemic situation and how long does it take to get up and running?
Like most businesses, we’ve changed the way we work including how we do installations but how long the changeover to VoIP will be depends on your environment.
If we can maintain social distancing then we will send engineers but we have already deployed a lot of our DHV systems remotely. We’ve managed to do that by speaking to the customers in detail to understand their current set-up and we’ve sent out the handsets already pre-programmed and then talked them through the changes.
The changeover process is something that can take up to six weeks but can also be completed within ten days. It depends on whether you’re looking to port numbers and what features you’re going to use.