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Ensure you're estate agents is successful by investing in telecoms.

Estate agents – you no doubt use your devices on an hourly basis while you’re at work. If you don’t, you could be missing out on crucial sales, important updates and client conversations.

Is your estate agency making the most of telecoms and are you able to collaborate, communicate and connect efficiently and effectively?

Mobility

Chances are as an estate agent, you spend a lot of the day out on the roads visiting properties and hosting viewings. As a result, you’ll probably spend a vast amount of time on your mobile phone or tablet. This makes it crucial for your business to equip its estate agents with the right handsets, the right tariff and the right security.

In terms of tariffs, there are several options ranging from travel-friendly tariffs through to shared data plans.

However, if your estate agents are spending time using their mobile phones to upload photos of properties to social media and your website or uses their handset to send over contracts and important documentation, an unlimited data plan could also be an option. It gives them freedom and flexibility to use as much data as they choose.

Some of your employees may also use a laptop to work remotely; either from properties or on the move. To ensure they have the connectivity they need to be totally mobile, a mobile WiFi (MiFi) device could be a valuable addition to your business.

Cloud

Collaboration and communication within an estate agent is crucial, especially with so many process stages to go through before a sale is complete. It’s essential that everyone at all stages of the journey can collaborate and communicate effectively.

In order to do so, tools like Microsoft 365 could be a worthy investment. It would give your employees access to programmes such as Microsoft Teams, a collaborative tool which enables video calls, instant messaging and file sharing.

Adopting cloud can also enhance your phone system and enable those estate agents on the road to be connected at all times. Utilising hosted VoIP allows your employees to answer the desk phone on their mobiles no matter where they might be, ensuring they never miss a call.

Investing in hosted voice could ensure your clients calls are always answered and that solicitors can always contact your business no matter where your employees might be.

Connectivity

Underpinning all of the telecoms in your business will be a reliable, safe and secure connectivity product.

No matter how big or small your business may be, connectivity is the one thing that you’ll need in order to invest in any future technology.

If you have staff updating and uploading photo files and videos to your website, a business broadband solution might give you enough bandwidth to do so.

However, if you require a little more and are looking at cloud technology such as VoIP, an Ethernet product would offer the best option for your business. In addition, investing in an Ethernet product would give you faster speeds, greater reliability and enhanced security. You’d also be able to send data-heavy files to clients, colleagues and solicitors, banks etc.

Ensure you don’t miss a sale and ensure your estate agents remains ahead of the competition by investing in your telecoms.

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