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GDPR is the big buzzword but does your business have a GDPR action plan in place? If the events of this year have taught us anything, it’s that when it comes to organisations handling data, consumer distrust is at a...

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Most of us will struggle to imagine a life without mobile phones, but the reality is, it’s only been in the last two decades that mobile phones as we know them, have been in existence. Since their emergence in the m...

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The internet has never been more important in our lives than it is today. The rise of cloud-based applications, smart devices and machines, and internet-based communication tools have placed a greater importance on the r...

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Watch our SD-WAN video and harness full visibility and total control of all your business networks. Whether your business operates from two sites or two hundred sites, selecting the right technology to connect them al...

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From automation to advanced threat protection, the benefits of SD-WAN can help transform your business. It is a truth universally acknowledged that humans want two things: to be in control and to have things fast – ...

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People working in the IT industry love to use jargon and acronyms, so it’s not surprising that when it comes to networking, things can seem a bit confusing. Terms such as LAN, WAN and WLAN are now in common usage, but ...

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Internet connectivity is an essential tool for businesses. We rely on it for communications such as email, instant messaging and voice over IP (VoIP) telephony services, amongst others. Any loss in connectivity is expens...

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Whether it’s our personal lives or time spent at work, the majority of us are reliant on smartphones, tablets and other mobile devices. And while this provides incredible convenience and has transformed the way we go a...

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With so many terms in the world of technology, this jargon-busting blog should help you. Should you be afraid of big or dark data? How do you connect to the Internet of Things (IoT)? How painful is it to undergo a dig...

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The introduction of 5G is set to change mobile technology forever but are you ready to embrace the 5G business opportunity? The smartphone changed the way we work forever. Often referred to as a millennial’s Swiss a...

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Accepting the need to become a digital business is a necessity in the modern world but how can you embrace technology and take a step into the future? The Internet of Things (IoT) is growing at the speed of light, and...

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New networking technologies that can potentially improve the performance of a small business are constantly being developed. However, most businesses already have existing infrastructure in place. That means emerging tec...

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Technology is constantly improving, and few technologies have brought more benefit to businesses than fast, reliable internet connections. Yet many small businesses are not able to take advantage of improvements, either ...

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Where a decade or so ago business computing would have largely revolved around the desktop, in recent years there's been a major shift towards the use of mobile devices. There's greater emphasis on smartphones and tablet...

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Digital Transformation Survey: Small to Medium Businesses All

In 2017, Daisy polled UK businesses (comprising 1-1,000 employees) to establish how they are getting on with digital transformation and provide an overall assessment of progress. But with a lack of resources, existing...

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2017 UK Digital Transformation Report All

Digital transformation is defined as the use of digital technologies, such as cloud computing, mobile, big data/analytics and the Internet of Things (IoT), to enhance existing services or create new ones. For the seco...

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Cyberattacks make the headlines periodically, usually when they hit high-profile organisations as with the recent WannaCry ransomware attack that badly affected the NHS. But just because they aren't always in the news do...

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Losing data is a nightmare for any business. Whether caused by equipment failure, a cyberattack, natural disaster or just accidental deletion, it can lead to disruption and lost business opportunities. The answer, of cou...

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The Best Solutions for Business Data Backup

None of us likes to think about losing data. But whether it's down to equipment failure, accidental deletion or virus infection, it's a very real possibility. The best way to do that is to have an up-to-date, secure and...

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Disaster Recovery as a Service Explained All

Disaster recovery is something that businesses of any size need to take seriously and disaster recovery as a service could be something to consider. Disasters are indifferent to who you are or what size your business is ...

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Securing Your Wide Area Network – VPN vs MPLS All

Wide Area Network? VPN? MPLS? You might be confused with the choices but hopefully this blog will help you understand them and choose the best one for your business. In no small part due to legislation such as GDPR, t...

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If you use a mobile phone, you've almost certainly encountered the concept of roaming. It's what makes calls and texts more expensive when you venture overseas and away from your carrier's normal coverage area. What y...

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When Alexander Graham Bell was awarded the first patent for the telephone in 1876, he can't have imagined the effect that his invention would have on life generally and on business in particular. Despite the introduct...

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An IT checklist is essential if you're relocating offices. Not only is relocation a big decision, but relocating your IT services is an even bigger undertaking. Knowing what steps to take and when can mean the difference...

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EU GDPR can be difficult to get your head around but with our free infographic, it'll hopefully help you understand better. As the General Data Protection Regulation’s (GDPR) inception date of May 25, 2018 draws clo...

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You're probably already familiar with Ethernet. It's the most widely used local area networking technology, first introduced in the 1980s and developed over the years to support faster speeds and longer distance links. E...

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The internet has changed many aspects of our everyday lives, not least in the way we do business. Today, it's a rare company that doesn't rely on the online world for at least part of its day-to-day activity, whether it'...

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As we become more and more reliant on the internet, securing the information we send, both for work and for private purposes becomes increasingly important. Virtual private networks (VPNs) are rising in popularity, but w...

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If you've been around the IT world for any time at all over the past decade or so, you can't have failed to come across the concept of cloud computing. It's been at the centre of IT strategy for several years now and is ...

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The Basic Principles and Key Challenges of GDPR All

In my last blog we had a look at why GDPR has come about and why the heavily outdated Data Protection Act was no longer a valid means of regulating the privacy of everyday people. In this article, we will have a look at ...

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Leased lines and broadband are different but knowing which suits your business can be difficult to decide. Most businesses use computers and the internet to some degree and many rely upon technology for a major part of t...

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Does your business rely on the cloud? Do you have operations across more than one site? Are you frequently frustrated by your current internet connection? Would your business suffer badly if you were to lose your connect...

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Whether you operate a single branch or a chain, there are countless ways in which your estate agency could benefit from today’s cutting-edge digital technology. For example, a hosted telephone solution could enhanc...

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A dozen or so years ago, if you asked most people about the cloud they’d have told you it was a white, fluffy thing that was an all-too-common feature of the British weather. Now, they’re just as likely to tell you i...

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We have previously looked at the question, 'What is a conference call?' and established some of the reasons why this mode of conversation is overtaking face-to-face meetings. By saving money on airfares, rail fares and o...

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The Growing Threat of DDoS Attacks to UK Businesses [Infographic] All

As DDoS attacks on UK organisations continue to increase in frequency, knowing how to stop them before they impact your business has never been so important. A particularly popular and dangerous type of threat is a di...

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The beginner’s guide to business WiFi All

Business WiFi is fast becoming an essential in the digital world. More than 60% of people admit that they can't go without WiFi for more than one day. This stat alone means businesses can no longer look at wireless int...

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A Potted History of Data Storage [Infographic] All

  Man has been collecting and storing data since the earliest times… See how far we've come with our lighthearted look at the history of mankind's quest to store information. Click the link below to your cop...

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10 Ways to Protect Your Business from Flooding All

The impact of flooding can be particularly devastating for businesses across all industries due to loss of revenue, damaged stock and ruined equipment. The cost of repairs can often run into six-figure sums, if not ...

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10 Disaster Planning Tips to Help Protect Your Small Business All

Disaster planning tips can be crucial to managing and maintaining a small business but it's natural to want to keep costs to a minimum and avoid any additional time-consuming activities. However, whilst this approach may...

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10 Tips to Reduce the Risk of a Cyber-Attack on Your Business All

The amount of cyber-attacks on UK organisations is unfortunately on the rise, with a 2015 Government report stating that 69% of large organisations and 38% of small businesses were attacked by an unauthorised outside in ...

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What is Ethernet? – #TechinThree All

In this #TechinThree episode, Andrew Frost gives a basic introduction to Ethernet and explains the technology's main benefits. When considering internet connectivity for your business, it's natural to assume that bro...

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Service Level Agreements (SLAs) – Inside the T&Cs All

Reading the fine print within a contract is time-consuming and for many of us, frankly, mind-numbing. However, when it comes to a broadband agreement, there are certain sections that deserve your attention, especially th...

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Top 10 Inexpensive Marketing Ideas for SMBs All

Andrew Frost, content marketing manager at Daisy Group, shares his top 10 inexpensive marketing ideas. Marketing can often play a pivotal role in determining the success of any business. But during prolonged periods ...

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3 Essential Tips on Avoiding Nasty Surprises in your Business Mobile Bills All

Although your business has carefully considered what type of business mobile and tariff it needs, there can still be nasty surprises in your business mobile bills resulting in you having to pay more than you originally b...

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Five Benefits to Having a Single Telecoms Provider All

In an overpopulated market, having a single telecoms provider is a rarity. But, with telecommunications and IT services an extremely competitive industry there are several benefits to having a single telecoms provider lo...

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What is internet downtime? – #TechinThree All

From utilising the internet for basic tasks such as emailing and web browsing, to more sophisticated uses like VoIP and cloud storage - reliable connectivity has never been more important to a modern business. Ho...

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Black Friday: Why Businesses Need to Buy in to the Cloud

Black Friday was originally a big, bold, annual sales bonanza that was only available to those living across the pond. Today, it's the biggest global shopping day of the year with estimates suggesting British shoppers sp...

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Tackling Downtime: What Every MD Needs to Know All

Tackling downtime can become a laborious task for businesses but, with some understanding around the topic tackling downtime doesn't have to be a chore. Being the managing director of a small business is a tough brief...

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A Beginner’s Guide to Downtime All

Download our free guide which explains everything you need to know about downtime in a language everyone can understand. We talk a lot about the internet 'running slow' or 'going down' but few of us actually know wh...

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How to make customers love your business using WiFi Professional Services, Property, Retail

How to make customers love your business using WiFi Once viewed as a luxury, WiFi has now become an expectation among consumers. This has created a number of opportunities for businesses to improve the customer experi...

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How to review your business’ mobile contract – #TechinThree All

Growing businesses are constantly changing. That's why reviewing your business mobile contract at the end of a 12, 18 or 24 month period is extremely important. But where do you start? Is it simply a case of looking f...

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Three Steps to Making your Law Firm More Efficient and Reputable Professional Services

An efficient law firm is something everyone within the sector is striving for, in fact all businesses should constantly strive to improve efficiency and reputation- it's an integral part of the journey to growth and succ...

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4 Reasons Why You Should Be Using Business Broadband All

The internet has transformed the way the world does business, on both a local and global level. From driving e-commerce and facilitating online marketing, to enhancing customer engagement and streamlining supply chains, ...

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Seven Ways VoIP Can Solve a Manufacturing Business’ Communications Problems Construction/Engineering

This blog explains the problem-solving abilities that having VoIP in manufacturing could have on your business. VoIP (Voice over Internet Protocol), is becoming increasingly popular with businesses of all sizes and se...

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[Webinar on Demand] SME Masterclass: 5 Steps to Making Remote Working a Reality in Your Business All

Watch our webinar SME Masterclass: 5 Steps to Making Remote Working a Reality in Your Business on-demand to learn how your business can embrace the new way of working. In today's highly competitive industries, maximis...

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What Type of Data Connection Do I Need to use VoIP? All

As a growing number of businesses look at Voice over Internet Protocol (VoIP) as a cost-effective alternative to a traditional telephone system, one question which often gets asked is: what type of data connection do I n...

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Five Ways to Make Your Customers Love Your Business All

For all businesses, building and developing strong customer relationships is integral to success. And as clichéd as it sounds, it takes a lot of time and effort to build a good reputation for your company, and only one ...

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A Beginner’s Guide to VoIP All

Download our free guide to VoIP which explains everything you need to know about hosted VoIP in a language everyone can understand. VoIP (Voice over Internet Protocol) is a type of phone system which offers businesses...

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The Government: The Unlikely Tech Hero All

It's been a week of historic developments in the world of connectivity and cloud, one which has been trail-blazed by an unlikely tech hero. As collaboration between employees and flexible working become increasingly pre...

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How To Implement a Secure BYOD Policy in Schools Education

We discuss how BYOD policy issues can be overcome in the classroom. The way in which children learn and teachers deliver their curriculum is evolving considerably as a result of technology. Many of the teaching tools ...

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Introduction to business connectivity – #TechinThree All

The internet is a key component of any modern business but the quality of service and performance each one receives is all dependent on the type of data connection it pays for. Many company owners are unsure what sepa...

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10 Reasons to Consider VoIP for Your Business All

Forward-thinking businesses are beginning to consider VoIP and the switch to cloud-based telephony in an attempt to cut on-going call costs, remove sizeable on-premises hardware and benefit from value-adding telephone fe...

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SME Masterclass: What is VoIP and why does your business need it? All

Once a nice-to-have, VoIP is now the must-have communication tool for any forward-thinking organisation. In this webinar, Daisy's Director of Unified Communications and Collaboration, Tim Meredith, explained everythin...

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How SIP Trunking Works – #TechinThree All

Many business owners are beginning to take advantage of the benefits that VoIP offers, but understandably some are reluctant to overhaul their existing legacy telephony equipment. But there is a solution - SIP trunki...

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Why the Workplace of the Future Will Be Wherever You Want It

Where to work? The growth of mobile working will undoubtedly lead to more and more people working from home, as is already the case. However, our innate need for socialisation means that the need for interaction with ...

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Why the Fixed Office is Heading for Extinction IT/Telecoms, Professional Services

With improved mobile devices, the introduction of 4G, better wireless connectivity and advances in productivity software, there has been an increased ability to work remotely and a huge shift towards digital communicatio...

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How Business VoIP Calls Work – #TechinThree All

Everyone within business seems to be talking about business VoIP or cloud-based telephony at the moment, yet most business owners don't actually know what it is. And this is surprising given that it can potentially sa...

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How to Make the Most of Your Customer-Facing WiFi Professional Services, Property, Retail

Installing customer-facing WiFi can be a hefty initial cost but what are the benefits and how you can turn your customer-facing WiFi into a source of revenue? Research from Deloitte has found that 81% of people in th...

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What is Hosted VoIP? All

Whilst large numbers of business owners have heard about VoIP technology, many are still unsure as to how it works and what the actual benefits are. This cloud-based phone system can potentially save your business tho...

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SME Masterclass: Everything you need to know about connectivity All

In an age where business has become dependent on the internet, superfast connectivity is no longer just an option - it's a necessity. In this webinar, Daisy's Product Manager for Data Networks, Jan Wielenga, explaine...

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How your business can reap the benefits of 4G All

A free interactive guide giving example scenarios of the benefits of 4G. The cultural phenomenon of having immediate access to information at the touch of a button is forcing organisations to adapt or risk being left ...

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The beginner’s guide to business connectivity All

Connectivity is arguably the most talked about word in business at the minute, and with good reason. Internet access and staying connected are critical features of every successful organisation, no matter how big or ...

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Why Cloud Computing Adoption Could Be the Saviour for the NHS Health

Considering the current issues facing the resource-deprived NHS, it's clear to me that the UK health sector has a major opportunity for transformation through cloud-based technology. However, I was shocked to be told by ...

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Five Reasons Why Your Business Needs 4G All

The arrival of 4G connectivity has created superfast communication possibilities, such as the ability to instantly share files, browse the web and make high-quality video calls. And in a world where customers expect ...

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GP Appointment Anger Health

As Health Secretary Jeremy Hunt publicly admits to misusing A&E services, it is revealed that one in six people living in the UK have also headed to accident and emergency units to beat long waiting times at their GP...

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How to Prepare Your Business for Adverse Weather IT/Telecoms, Not For Profit, Professional Services, Property

The recent adverse weather in the form of a cold chill has not only brought one of the mildest autumns on record to an abrupt end, but it has also signalled the start of what is anticipated to be one of the coldest winte...

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Five Reasons Small Businesses Should Be Using Microsoft Office 365 All

Microsoft Office 365 - you've no doubt heard about it but here are five top reasons why you and your business should be using it now. Remember the days when people used to work from nine-to-five? Although it's hard to...

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Head in the Cloud: Four Ways IT Can Help the Education Sector All

Nikki Potter, Daisy's Product Manager for Cloud and Hosting, discusses how collaboration and cloud computing can benefit the education sector. Cloud computing. It is arguably the most over-used term within the IT land...

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G.FAST – Another Lease of Life for the Copper Infrastructure All

Ever since I started my career in the IT and telecoms industry, there have been continuous improvements to data speed over copper infrastructure, the latest to that is G.FAST. Every development was greeted with the usual...

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Five Reasons Why Schools Need an Effective Telephone System Education

In today's demanding learning environments, effective communication between staff, pupils and parents is critical. The smooth running of a school is therefore dependent on a smart telephone system that fosters efficient ...

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How to Avoid the Security Risks of Mobile Working All

As most major industries get to grips with the new flexible working legislation, and mobile working becomes increasingly prevalent, businesses must ensure they have policies in place to help overcome the accompanying sec...

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The Importance of Wireless Connectivity in Education Education

We discuss why wireless connectivity is essential to embracing technology that enhances the learning experience. Over the past decade, there has been a dramatic change in the way children are educated. Gone are the da...

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SIP Trunking and Maintaining Business Continuity All

Find out what SIP trunking does and how it can help maintain business continuity. Every organisation strives for continuity, but in the event of an unforeseeable disaster, it's important to ensure that your business is ...

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The Great British Summer of Sport [Infographic] All

An infographic looking at smartphone usage within the UK during what was dubbed 'The Great British Summer of Sport'. The UK went sport mad this summer as fans reached for their smartphones in a bid to keep up to date ...

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Handling BYOD in Education: Is Mobile Device Management the Answer? Education

BYOD in education has seen an increase - we discuss the role of BYOD within the education sector. The idea of a student using their personal smartphone, tablet or laptop in the classroom has long been a source of anx...

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Why the Tablet in the Classroom is Much More than a Fad Education

Plenty of schools are embracing tablet devices in the classroom but do they enhance a pupil's learning experience? The back to school shopping run once consisted of parents searching for new exercise books, pencil cas...

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Putting Faith in God… and Online Not For Profit

According to history, religious institutions have been in the world for as long as mankind has existed. However, how do these religious institutions embrace and enter the 21st century to connect with their people? The...

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Getting Personal: Why All Health Organisations Should Be Using Big Data Health

John MacMillan, Head of Daisy Health, explains why all health organisations should be using big data. Technology and health intrinsically go hand in hand. For years tech innovations have been used in clinical delivery...

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Why Having the Right Data Connection is Key to Embracing New Technologies All

As every major industry becomes increasingly competitive and saturated, businesses have become dependent on embracing the latest technologies or run the risk of being left behind. All of the technological advancements ha...

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BYOD: The Struggle to Find a Balance Between Security and Flexibility Education, IT/Telecoms, Professional Services

There's so much talk in the industry at the moment about BYOD, and opening the doors to a flexible and more productive workforce, that IT departments can often get blinded by the plethora of opportunities available t...

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Security is the Key Consideration When Adopting Cloud Computing All

In an increasingly mobile working business environment, cloud computing offers a flexible and cost-effective alternative to traditional data storage, as businesses are able to create their own virtual pool of resources t...

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How the Cloud Can Help Overcome Adverse Weather All

The UK is often battered by adverse weather. Whether it's hurricane-force winds, flash floods or heavy snow. Thousands of homes are left without power and hundreds of commuters are left stranded by the disruptions to pub...

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Never Waste Valuable Time On Bills Again All

Asda online account manager, Debemhams credit card - anyone who looks after and cares for their customers often has an online account management portal. But what is online account management and how can deploying and ...

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What Different Types of NTS Numbers are Available? All

NTS numbers are intended for businesses which want to expand their customer base, appeal to a new market and generally present themselves in the most professional manner possible. But since there is not just one option i...