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Dissatisfaction on repeat: The hidden culprit making service teams spiral All

In the digital age, exceptional customer service demands more than just talent and commitment from service teams. As advancing technology reshapes customer expectations, businesses must adapt to the accessibility, respon...

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Daisy Communications (SME) continues with growth plans All

Daisy reaps organisational growth and increased revenues due to both organic efforts and successful acquisition activities. Daisy has continued to grow above expectations and surpass its objectives in the 2023 financi...

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Daisy Communications’ commitment to environmental and social responsibility All

Daisy Communications is dedicated to having a positive impact on the environment and society, striving to create a better world for future generations. Rooted in our commitment to be better every day, the organisation i...

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Connect the Classroom DfE: Government funding for education Education

Does your school regularly suffer from the aftermath of poor, unreliable connectivity? If so, keep reading to learn more about how the latest government funding for education, Connect the Classroom, could help to improve...

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Your everyday AI companion – transforming work with Microsoft 365 Copilot! All

September newsletter spotlight Microsoft 365 Copilot Bing Chat Enterprise   Artificial intelligence (AI) is transforming the way we work and do business. Microsoft has been developing and introducing AI-po...

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Telecoms challenges in education: Three signs it’s time for change Education

In today's rapidly evolving technological landscape, staying ahead of the curve is vital for educational institutions like yours. After all, your tools and technology ensure you can not only deliver a hassle-free experie...

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iPhone 14 vs iPhone 15: Which one is right for your business?

As autumn arrives, Apple enthusiasts eagerly anticipate the release of the latest wave of Apple products. Among them is the highly anticipated iPhone 15, but the question on everyone's mind is whether it's worth the upgr...

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Beware the stop sell: Three ways the change will impact your business All

You can’t read anything about telecoms at the moment without reading the term "stop sell". It signals a significant change that impacts the way businesses communicate and operate – and it’s not something you can op...

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Furthering Microsoft AI power for your company All

September newsletter spotlight Efforless productivity AI Innovation   When you think of Microsoft web browsers, Microsoft Internet Explorer springs to mind for many of us. With the retirement of Internet E...

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Finding the best solution amid Virgin Media O2’s 3G Network closure

On 7 September 2023, Virgin Media O2 made a significant announcement that marks a milestone in this ever-changing digital landscape. The telecommunications giant formally declared its plans to phase out its 3G net...

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Enhancing your Ethernet connectivity: A comprehensive guide

In our modern, interconnected world, a robust and dependable internet connection has become nothing short of a necessity. Among the various options available, Ethernet connectivity stands out due to its unparalleled stab...

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Maximising the potential of your FTTP connectivity: Pro tips for optimal performance

In an era where internet protocol (IP) demands are surging, Fibre to the Premises (FTTP) connectivity emerges as a beacon of high-speed internet prowess. By seamlessly ushering data through cutting-edge fibre-optic cable...

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Optimising your SoGEA connectivity: Unleashing its full potential

In the landscape of modern broadband solutions, Single order Generic Ethernet Access (SoGEA) stands out as a revolutionary technology. To ensure you're harnessing the full potential of your SoGEA connectivity, delve into...

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Three ways to protect yourself from ransomware

Protecting yourself from ransomware requires more than just setting up detection measures. Ransomware attacks are becoming increasingly devastating and sophisticated, making it crucial for IT security teams and security ...

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Explore the new Microsoft Teams features All

Latest Microsoft Teams spotlight New features in Teams meeting New features in chat and collaboration   What’s new in Microsoft Teams Have you noticed the new features in Microsoft Teams? Microsoft co...

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Daisy Communications is now a Microsoft Solutions Partner

Daisy Communications has been accredited as a Microsoft Solutions Partner! ​​​​​​​Teaming up with a Microsoft Solutions Partner has numerous perks for our customers’ businesses. Microsoft Solutions Partn...

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Addressing healthcare mobility challenges in 2023: Samsung leading the way Health

In the fast-paced and ever-evolving world of healthcare, mobile solutions have become essential in overcoming numerous challenges. From remote patient support to upskilling the workforce, the healthcare industry is const...

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What is Fibre to the Cabinet vs Fibre to the Premises?

Fibre to the Cabinet (FTTC) will be bidding a final farewell to homes and businesses by the end of 2025 to enable new technologies to prosper in this advancing digital age. Fibre to the Premises (FTTP) is one of the wort...

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Five unlikely devices you can connect with a SIM

When we think of connected devices, our thoughts tend to turn to phones, mobiles, computers and tablets. However, the Internet of Things (IoT) has made connectable devices out of almost everything, from self-driving trac...

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Welcome to the new era with Microsoft Loop All

Latest Microsoft spotlight Feature focus: Experience the new OneDrive: fast, organised, and personalised What's new: The better way to meet with Microsoft Teams   Feature focus Experience the New OneDrive: ...

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Your digital technical terms decoded

From our expert team for your convenience, here’s a selection of common technical terms decoded:  Internet of Things (IoT): A network of physical objects that are embedded with technology that can streamline tasks by...

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Hybrid work love it or loathe it, it’s here to stay

Since the start of the pandemic in 2019 we have witnessed a gradual increase in hybrid and remote working. According to data released by the Office for National Statistics, 16% of the workforce stated they worked complet...

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How missed calls cost you

What’s the longest you’ve ever had to wait on hold?  “Too long,” would probably be the answer for most. When you’re trying to get through to a company or organisation on the phone, having to wait can make t...

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Is your phone system All IP ready? Perform a digital audit to find out

As we push to get ready for stop sell, we all need to take a long, hard look at the digital readiness of our business phone system and related technology. As explained in several articles throughout this edition, there a...

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How can small businesses afford to go digital in a cost of living crisis?

The Covid-19 pandemic and Russian’s invasion of Ukraine has left the UK economy in turmoil. With the ongoing cost of living crisis causing many small businesses to revaluate the technology they depend on. With the tumu...

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Sunsets and sunrises: from 3G to 5G

It’s the beginning of an end. Mobile network operators have set their plans in motion to sunset 3G. This year marks two decades since the network was introduced to the UK, so it’s fair to say that it’s had a good r...

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Facilitating the NHS Recovery Plan

The new NHS Recovery Plan has outlined efforts required to improve access to primary care and reform healthcare services due to the impact of the Covid-19 pandemic. The plan has been designed to help optimise the deliver...

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Could missed calls be costing your business? All

Do you ever miss important customer calls? Just one missed call has the potential to go a lot further than you think and it's costing UK businesses billions year-on-year. Not only can a missed call cost your business ...

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Three steps to make your phone system work for you

There are plenty of perks to hosted telephony, also known as Voice over Internet Protocol (VoIP) systems. It’s scalable, cost-effective and offers better voice quality. You also aren’t tied to any one location to ans...

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Five things you need to make hybrid working work

Hybrid working. Remote working. Flexible working. It’s all well and good throwing these terms around, but how do you actually implement the right systems to make it a success? We have got five ways you can make hybrid ...

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Work smarter with Microsoft Copilot All

Latest Microsoft spotlight Stay tuned: Get AI-ready with Microsoft 365 What's new: The better way to meet with Microsoft Teams   Stay tuned Get AI-ready with Microsoft 365 Microsoft 365 is introducing Micr...

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The PSTN Switch Off: Uncovered All

The PSTN Switch Off is a major hot topic, and like with any hot topic, the facts have become muddied with countless myths and misconceptions. As a businessperson, you may find it hard to know what to believe and in tu...

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How to migrate and optimise your on-premise to Microsoft Azure All

With the recent surge in technology advancements, many organisations are witnessing the benefits of adopting cloud as part of their operations. Not only does it deliver on back-up capabilities and disaster recovery solut...

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How can Azure Backup protect your business?  All

The technological world is advancing at a rapid speed and hackers are no longer limiting themselves to just corrupting data. According to a Wavestone survey conducted in 2021; 21% of ransomware attacks managed to infiltr...

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In the Spotlight: Service Desk Engineer Toni

At Daisy Communications we’re extremely proud of our diverse and friendly working environment. Here’s Service Desk Engineer Toni Pordage reflecting on her experience of being part of Daisy's nurturing network. What ...

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In the Spotlight: Recruitment Advisor Callam

‘No two days are the same when working at Daisy Communications’, describes Recruitment Advisor Callam Brown, and he couldn’t be more right. We value growth at Daisy and that means tackling exciting opportunities wh...

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In the Spotlight: HR Assistant Evie

A career at Daisy Communications will not only encourage you to achieve your ambitions but it will also open a door of opportunities that will challenge, excite and support you to be your best possible self in your newfo...

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How to choose the right VoIP provider for your business All

Choosing the right Voice Over Internet Protocol (VoIP) provider for your business has never been more important. Not only is it vital to get the best quality system for calls while providing value for money, cloud-based ...

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Is your phone system harming your business? All

A dependable phone system is essential for successful business communications, whether you’re taking external calls from customers, calling employees internally or both. Up until now the debate between landline (Pr...

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3G is getting switched off: Upgrading is not optional

Stay ahead of the technological shift  As technology advances, we must move to keep up or be left behind – and that’s not just to keep up with the latest trends. Old technology is quite literally being killed off...

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Microsoft End of Support Update

Microsoft has announced that it will be ending support on several product in 2023. You can see the Microsoft end of support list below.  Microsoft end of support  Office 2019  Microsoft will be ending mainstream su...

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Daisy Communications is the number one telecoms company to work for

Daisy Communications has been named the number one telecoms company to work for in the Best Companies league tables. In addition, it has achieved the number 30 spot on the list of best large companies to work for across ...

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How DHV Lite helps you work smarter

DHV Lite is designed for small businesses, giving you all the key features you need and more to make your life easier. It works where you want it and intuitively presents customer and call information. Here are just a fe...

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Top 5 reasons you should choose Microsoft 365 Business Premium

Do more for less with a Microsoft 365 Business Premium subscription – the all-round solution to manage your business on the go. Business Premium steps things up from its Standard counterpart, offering an individual app...

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Switch to Daisy Comms for Microsoft 365 and get more support and better savings

Microsoft 365 has arguably been used by the majority of us throughout our lives whether we’ve written something in a Microsoft Word document, made a Microsoft Excel spreadsheet or presented something using Microsoft Po...

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Make the Most Out of 2023 with the Best Business Mobiles

The New Year, full of new possibilities and opportunities, is just around the corner. Now’s the time to have a think about whether you’ve got everything you need to fully take advantage of the year ahead. To help, we...

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We’re Gamma’s Sales Team of the Year and Horizon Partner of the Year 2022

We're excited to announce that we’ve been awarded both Sales Team of the Year and Horizon Partner of the Year at the Gamma Awards 2022. Receiving these for the second year running is a huge honour and we’re especiall...

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Microsoft Commercial Pricing Update Nov 2022

Microsoft Commercial Pricing Update Unlike many of its competitors, such as AWS, Microsoft does not create its prices only in US Dollars (USD). Instead, Microsoft continues to offer 16 local currencies across all channe...

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The living crisis is increasing cyber security risks

The ongoing living crisis has left a big dent in our fragile economy and is taking a heavy toll on all of us. Crime levels have also seen a gradual rise, with criminals easily profiting from performing debilitating cyber...

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Fulfil every business need with the Galaxy Book2 Pro 360

Meet your new high-performing Galaxy Book2 Pro 360. If you’re looking for a new laptop that can accomplish all of your business needs, read on to discover what you can expect inside this powerful piece of tech. Re...

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Daisy Communications is now part of the G-Cloud 13 framework

We’re pleased to share that Daisy Communications is now listed as a supplier on the G-Cloud 13 framework. The framework is made up of suppliers of cloud solutions vetted and approved by Crown Commercial Services. Pu...

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3 ways to get the most from your VoIP system

With a Voice over Internet Protocol (VoIP) system like Daisy Hosted Voice (DHV), you’re no longer tied to your desk all day to answer calls. VoIP systems let you make and receive calls over the internet rather than tra...

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Is the iPhone 14 really worth the purchase? (Spoilers – it is) All

Now that we all know the superb new features of the iPhone 14, it’s time to tackle the age-old annual debate of which iPhone is the most suitable for you. This time the iPhone 13 and iPhone 14 are in the spotlight to w...

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Here’s what to expect with Apple’s latest iPhone 14 models All

The countdown has officially started for the highly anticipated release of the latest iPhone 14 models. This is why we are here to gently ease you into the launch with what you can expect to witness with Apple’s latest...

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Debunking the myths of owning a rugged phone Agricultural, Construction/Engineering, Health, Retail, Transport, Utilities

Does my business need a rugged phone? In this everchanging, regenerative world, smartphone technology has become a rapid phenomenon that has altered the face of communication and connectivity. To date, there are 7.76 bi...

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Four reasons it may be time to consider a rugged mobile phone All

It is crucial for businesses to select the right phone for their staff, especially ones that meet their technical needs as certain equipment is impractical in particular fields of work. The longevity, price, security and...

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Introducing the Samsung Galaxy Z Fold4 and Galaxy Z Flip4

During its highly anticipated Galaxy Unpacked event, Samsung announced its new Galaxy Z Fold4 and Galaxy Z Flip4. The innovative, foldable phones are built for the changing world of business. Packed with power, performan...

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Three reasons bad audio is bad for business

The way we do business has shifted dramatically over the past two years. With hybrid working here to stay, we’re more flexible, collaborative and connected than before. There’s plenty of benefits that come with remot...

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Keep up with today’s digital and hybrid working with EPOS headsets

Between the move to Voice over IP (VoIP) telephony and hybrid working, the need for reliable headsets has become a top priority for UK businesses. To make sure your business stays at the top of its game, it’s time to a...

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5 ways to save your business money with technology

With UK inflation rising at its fastest rate in 30 years, we’re all feeling the pinch. As businesses face higher bills and supply costs, we know how important it is to make savings where you can. Here we’ve put toget...

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We’re ITS’ Faster Britain Partner of the Year

We’re excited to share that we’ve been awarded Faster Britain Partner of the Year at the ITS Annual Partner Event 2022. We work closely with ITS to deliver their connectivity solutions across their growing network...

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We’re in the top 100 Best Large Companies to work for in the UK

We’re excited to share that we’ve been awarded the One Star accreditation by Best Companies, showing we have Very Good Levels of Employee Engagement. Our results have also put us in the top 100 Best Large Companies t...

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Celebrating National Apprenticeship Week

For National Apprenticeship week, we spoke to some of our employees who have or are currently completing an apprenticeship course here at Daisy. Hannah Checkley, our Marketing Assistant joined as a part of our Kicksta...

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We Won Marketing Campaign Of The Year at Virtual1’s FutureConnect 2021

Daisy Communications are proud to announce that it has won Marketing Campaign Of The Year at Virtual1’s FutureConnect 2021. The award comes following a period of sustained growth between Daisy Communications and Vir...

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Collaborate: Unified Communications

The need to effectively collaborate has never been more important. In fact, recent research suggests 86% of employees and executives cite the lack of unified communications as the reason for failures within the workplace...

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Telecoms solutions to keep you connected

In an era of working from home, from the office, from location, or anywhere in between; communication is key. Now more than ever we rely on the electrical bonds that tie us together, be they a mobile phone on a building ...

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Stay Connected

The year is 2025 and the UK government has succeeded in its ambition to bring full-fibre connectivity to at least 85% of premises in the country. Sounds dreamy right? But the full-fibre roll out is going full steam ahead...

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Benefits of a voip phone system for small business All

You might have heard the words Voice over Internet Protocol (VoIP) being spoken about over the last few years. But do you know what it is and the benefits of a voip phone system for small business? What is VoIP? VoIP ...

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Ethernet Guide to Dedicated Internet Access

At Daisy Communications, we’re dedicated to helping businesses succeed in a digital world, providing the fast, reliable and secure connectivity that every business needs be it large or small. Our Ethernet Guide is here...

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We’ve Won Three Awards at the Gamma Channel Partner Awards 2021

We’ve taken home three awards at the Gamma Channel Partner Awards 2021, receiving Horizon Reseller of the Year, Collaborate Reseller of the Year, and Sales Team of the Year. As a Gamma Platinum partner, we work clos...

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Finding the right mobile solution for your business

The need for mobile has grown exponentially but providing your business with the latest handsets, most secure software and a cost-effective tariff doesn’t have to break the bank. We know that you need to be able to col...

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Which cloud solutions are right for your business?

More than 42% of businesses are prioritising cloud solutions as the main focus of investment this year. With so many companies exploring the possibilities of taking things to the cloud, why would you risk being left behi...

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Why Apple MDM is the perfect solution

After the launch of the latest iPhone, we had a look at why the iPhone family could be the business mobile for you. One of our key points was built-in mobile device management system (Apple MDM) and the Device Enrolment ...

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iPhone Features: The Best Business Mobile for You IT/Telecoms

Looking for a new business mobile but don’t know where to start? Check out the iPhone family. It's complete with great functionality, excellent battery life, in-built mobile device management and so much more. iPhone f...

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PfH Live: What’s Next for Social Housing?

Last week we attended PfH Live in Manchester Central, Manchester’s largest exhibition centre. PfH Live was part of the larger Chartered Institute of Housing’s yearly event and this was the first time it has been held...

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Six reasons why Direct Routing can improve your business All

You’ve probably heard the term “Direct Routing” when talking about telecommunications. But what is it and why should it be a considered option for you and your business? After all, thousands of businesses still ope...

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Your Roadmap to Hybrid Working

Hybrid working has become the new buzzword amongst businesses and for good reason. Since the pandemic, office workers have had to adapt to a new way of working. Now, when asked to return to work the old way of 9-5, five ...

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Withdrawal Explained

The PSTN switch off is something you’ll have no doubt heard about already. However, if you’re still unsure about what’s happening, we’re here to help you understand. By December 2025, the traditional PSTN (Pub...

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Mythbuster for switching broadband provider All

When it comes to switching broadband provider, many people are hesitant to do so. It’s not a process that has been kind to people before, but with so much changing over the past few years, we thought it would be useful...

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Mobile Device Management – Discover The Benefits All

Mobile Device Management (MDM) can help keep your business safe, secure and give you control over your mobile fleet. Not only does MDM help your business to keep its devices safe despite remote working; it allows you ...

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DHV Lite, the future of phonelines

In 2025, all existing lines connected to the Public Switched Telephone Network (PSTN) in the UK will be switched off completely as part of the PSTN Switch Off.  If you haven’t heard about it, we have plenty of conten...

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IoT and the PSTN Switch off

The PSTN (Public Switched Telephone Network) will be switched off in 2025 and the effect will be felt by businesses across the UK. The Internet of Things (IoT) could fill the void left by the Switch Off for your business...

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Cellular Data In Business

Cellular data, or mobile data as it's most commonly known, is another type of data connection. Unlike traditional, wired connectivity, cellular data uses a cellular carrier to transmit the data signals and ensure your...

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Hybrid working whitepaper All

Daisy Communications has been Keeping Britain Working throughout the pandemic, whether that's been from a workplace or working from home,  and continues to help businesses across the UK collaborate, communicate and conn...

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Why Reliable Connectivity Is Key All

Reliable connectivity is vital to businesses. But in March 2020, as businesses sent employees to work from home, connectivity issues began hampering productivity. In fact, research suggests 52% of employees had experi...

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Is Hybrid Working The Future? All

April marks the easing of restrictions. As lockdown begins to lift slowly, are we seeing a shift to a hybrid working future? In March 2020, many businesses were forced to send its employees home. Most had to adapt to ...

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Say hello to Daisy Anywhere

Mobile phones have come a long way since my first days working in telecoms almost 22 years ago. The idea of accessing the internet from your phone was barely realised, yet now mobile data makes up an impressive 55% of gl...

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What is IoT? IoT Explained All

IoT is a phrase that’s been thrown around a lot over the past few years and, with the growth of technology, we're definitely going to be hearing it more often. IoT stands for the Internet of Things and represents the c...

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Find Your Perfect Broadband Partner All

You might have found the yin to your yang, the fish to your chips and the salt to your pepper in your personal life. But have you found the perfect broadband partner for your business? You might have connected with yo...

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PSTN Switch Off Update All

The PSTN switch off is a drum we’ve been banging for a couple of years now and we’re not about to stop anytime soon. In fact, it’s now less than five years before the PSTN gets switched off for good. If 2020 has ta...

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What is Openreach Full Fibre All

Are Openreach working in my area? Openreach is currently providing a FTTP network to 3.5 million premises with another 3.2 million more homes and businesses set to be covered by the mid 2020’s. To see if full fibre is...

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Your Business Broadband Questions Answered! All

What is business broadband? and can I get a business connection at home? This blog tackles some of your most common queries and questions! Can I get a business connection at home? During normal times, it’s usually no...

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Openreach Stop Sell Explained All

The full fibre rollout is full steam ahead thanks to Openreach and its partners and some areas of the UK are pressing ahead quicker than others. Back in 2018, Openreach announced the closure of the PSTN (Public Switch...

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What is the Full Fibre rollout? All

Over the past few years, you’ll have heard the terms faster Britain, full-fibre Britain, and more being used across the country and in government. Despite the government conceding that we might not hit the deadline ...

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Your G.fast Questions Answered! All

G.fast is the latest in a long line of business broadband products but how does it differ from FTTC? How does G.fast work and where is G.fast available? In this blog, we answer all of your common G.fast questions. What ...

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Seven G.FAST Myths Busted!

Businesses have several options when it comes to choosing a connectivity solution that’s right for them. There’s ADSL, Superfast and Ultrafast, not to mention the numerous Ethernet products. However, there’s now a ...

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The Impact of Mobile Technology on Business All

Mobile technology has taken the world by storm since the turn of the century. But what is the impact of mobile technology on business? Our new guide assesses the importance of mobile phones in business communication. ...

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Which Connectivity Solution Enables Better Business? All

What type of connectivity do you need? Well, it depends! Are you using cloud-based applications on a daily basis? Or are you taking advantage of hosted telephony, file-sharing or are you collaborating within your busine...

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What Telecoms Do Estate Agents Need To Be Successful? Professional Services

Estate agents - you no doubt use your devices on an hourly basis while you’re at work. If you don’t, you could be missing out on crucial sales, important updates and client conversations. Is your estate agency mak...

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Why Telecoms Matters To Manufacturing

The manufacturing industry in the UK is vast and wide. However to take strides forward and achieve manufacturing excellence, telecoms must play a huge part. Manufacturing is a complex industry. It's one that’s been ...

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Telecoms for the Law Sector Professional Services

Chances are if you’re a lawyer, a solicitor, a barrister or a legal assistant, you’ll use the internet or some form of device on a daily basis. However, are you really making the most of the telecoms options avail...

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Workplace Reality Guide All

Work is an activity, not a place we go and 2020 has well and truly made that statement come true. With millions across the globe still working from home, is your business prepared for the new workplace reality? Find o...

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Connectivity is Key All

Although connectivity is now everywhere, it’s still relatively new technology which in itself demonstrates the strides the world has taken in terms of tech. In 1989 Tim Berners-Lee invented the World Wide Web, or th...

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SOGEA – Find Out More All

For several months now, the telecoms industry has been warning about the Public Switched Telephone Network (PSTN) switch off in 2025. It’s been called a scaremongering tactic by some. The arrival and launch of SOGEA pr...

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Solving Problems with Microsoft 365 for business All

Microsoft 365 has been used by the majority of us throughout our lives, whether we’ve written something in a Word document, made a Excel spreadsheet or presented something using PowerPoint. However, there’s a number ...

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Benefits of Investing in Cloud Computing All

Despite all the recent talk of cloud computing with the coronavirus pandemic and people working from home, the reality is cloud computing is nothing new. In fact, it’s been around for years. But since March 2020, busin...

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Microsoft 365 App – Traditional or Futureproofing? All

We’ve all no doubt used Microsoft Word, Excel, PowerPoint throughout our lives. Most recently we’ll all have probably utilised Microsoft Teams. But what is the Microsoft 365 app and is it really a product for the fut...

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Direct Routing – What Is It & What Are The Business Benefits? All

What is Direct Routing? Microsoft Teams – Direct Routing provides you with the ability to make calls within Microsoft Teams. It enables PSTN calling and a range of additional call control features for Microsoft Tea...

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An Introduction To The Cloud All

Back in the 1970s and 80s, if a business needed figures calculating in a hurry, they’d tend to buy in ‘data processing’ services. Well, popper pants, double denim and gin and tonics have enjoyed a recent revival an...

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The Future of Work All

Within days, the UK shut up shops, pubs, restaurants and closed down offices and schools. Despite some businesses returning with shops, pubs and restaurants being permitted to open their doors; other businesses have been...

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How Mobile Could Be Vital To The New Normal

In 2016 there were only 2.5 billion smartphone users in the world, meaning just 33.58% of the global population owned a smartphone device. Fast forward to 2020 and there’s now 3.5 billion smartphone users making up 45....

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The Power of Connectivity All

In March 2020, the UK entered lockdown, due to the coronavirus pandemic, forcing millions of businesses to adopt a working from home strategy almost overnight. According to the Office for National Statistics 49% of UK...

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Your VoIP Questions Answered! All

The coronavirus pandemic has forced more and more businesses to look towards remote working solutions or solutions that will flex with their new way of working. As well as mobiles devices, hosted telephony is another ...

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The New Normal – Education Education

Some children returned to school this week ten weeks after education institutions closed its doors amid the coronavirus pandemic. With selective year groups returning to school, some children remain home and may not r...

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Introduction to CityFibre

You might have heard there’s a new name on the street when it comes to business telecoms; CityFibre. While Openreach is still running and maintaining the majority of the UK’s network, CityFibre is fast becoming a cha...

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Beware the Bill Shock! All

During the current situation, we’ve all had to find new ways of communicating and some of us will no doubt be using new technology to stay in touch with people but it's important not to be hit with bill shock. We’...

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Benefits of Business SIM Only Plans All

In these challenging times, everyone is looking at ways to save money and cut business bills down as much as possible and a business SIM-only plan could be one option. However, most businesses need an internet connect...

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Choosing Telecoms Providers All

In a connected and modern world, choosing telecoms providers can be difficult. With so many different providers promising different things and all offering different products, choosing one can be a task. But with 83% ...

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Ethernet in Healthcare Health

With the coronavirus pandemic crippling the nation, the world and the healthcare system as we know it has changed dramatically. On the frontline, the NHS is going above and beyond to prevent the spread while attemptin...

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Daisy Communications’ stellar partnership performance evident in award success

Daisy Communications’ partnerships are the cornerstone of its ability to bring the latest and best market-leading products and services to its customers. Without quality relationships with industry leaders like BT, EE ...

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Why Your Business Needs the iPhone SE All

Four years ago, Apple made waves with the iPhone SE, an affordable iOS handset in a svelte 4 inch package. When it releases the iPhone SE on 24 April, it'll be doing it all again. Coming in with a slightly larger 4.7” ...

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Life After Coronavirus All

In 2015, we spoke to Caleb Parker, the then CEO of meetingrooms.com about why the fixed office environment could be heading for extinction. Fast forward five years, add in the coronavirus global pandemic and Caleb’s...

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Boost Your Broadband All

Try these broadband boosting tips to make the most of your connection while you're at home Remote and flexible working looks here to stay but, as more and more people stay at home to go online, it could be having a de...

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Remote Working: Why It’s More Important Than Ever To Assess Your Business Continuity All

Remote working is a growing trend and, in the current world we live in, it’s never been more important to embrace mobility. With the global pandemic of coronavirus, it’s now essential for businesses to adapt and o...

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Futureproof your business with a SIP Trunk solution

SIP Trunk solutions can be a minefield for some businesses but, when installed, they can bring a number of benefits. In a modern taxi business, a good quality phone system is as important as the taxi itself. Without a ph...

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Introducing the Samsung Galaxy S20 Range All

Samsung unwrapped its biggest present yet on 11 February, unveiling the S20 line and, with the unboxing, it took a huge leap into the world of 5G. Launching its new devices at the Unpacked 2020 event in San Francisco,...

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Understanding a VoIP Phone System All

A VoIP phone system is the current trend among businesses and there's a good reason why cloud communication is a trending buzzword. By getting rid of their premise-based phone systems, companies are discovering new, stre...

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Living Life in the Fast Lane – How Getting Connected Can Improve Your Business

You might be wondering why there’s a need to have a connected taxi business but streamlining your communications has never been more important in a heavily populated industry. Gone are the days where a two-way radio...

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What is MDM software and Why Does Your Business Need It? All

Mobile Device Management (MDM) emerged in the early 2000s but has seen exponential growth and is utilised in businesses across the globe today. Research also indicated that 67% of SMBs now view mobile solutions and se...

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Final chance to upgrade your connection with the Gigabit Broadband Voucher Scheme All

Over 14,700 premises in the UK are now supported by vouchers claimed under the GBVS scheme and time is running out if you want to sign up your business for an upgraded connection. It is predicted that only 23% of the ...

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Which Samsung Galaxy Enterprise Edition handset is best for you? All

Which handset is best for you? Samsung has, in recent years, experienced exponential growth within the smartphone market. It now commands around 40% of the European smartphone market, and it’s a huge player in the ...

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Don’t waste time – Collaborate All

Daisy Hosted Voice is our market-leading hosted business VoIP proposition. It will make sure you’re ready for the PSTN switch off in 2025. But, as well as future-proofing your business, our Daisy Hosted Voice bolt-on C...

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What is Samsung Galaxy Enterprise Edition and how can it help your business? All

Mobile security is big business. And it’s a growing problem. Cybersecurity provider Comtact reported in 2017 that monthly smartphone infection rates were up 83%, making it even more essential for businesses to keep th...

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Where Is 5G Available? All

All the major networks have now launched 5G connectivity across 28 different locations in the UK. To help you see where 5G connectivity is now in place, we've created a map. Click here to see it. As new locations rece...

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Smartphone Benefits – The Work Colleague You Never Knew You Needed All

In our daily working lives we all understand the value of great work colleagues, we work hard to befriend Brenda from Finance, find things in common with Steve in IT and win over Jamie in Sales Support all in order to ac...

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Everything You Need To Know About 5G All

The 5G switch-on is gathering pace and, with O2 set to unleash their 5G network in the next few weeks, consumers and businesses are more curious than ever about what the fifth generation of mobile technology can really o...

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Answers to your questions about the PSTN 2025 Switch Off All

PSTN, ISDN, the “big switch off” – they’ve all been spoken about across the telecommunications industry, but the facts can often get lost in the furore. We’ve compiled this useful blog to help you understand...

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Ten Benefits of Business Fibre Broadband All

Although fibre business broadband and consumer broadband both offer the end user an internet connection, there’s much more to each service than meets the eye. Business broadband packages come with customer support, ...

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The Benefits of Unlimited Data Plans All

For years consumers and businesses have had the choice of unlimited texts and unlimited minutes but, for the first time they’ve now got a choice of providers, all offering unlimited data plans. Unlimited data plans ...

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Discover the Brand New iPhone 11 Range All

Tuesday 10 September saw the tech giant welcome the world’s media into the Steve Jobs Theater in Cupertino, California for the eagerly anticipated launch of its iPhone 11 range. Apple has been criticised in the past...

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What is 5G and How Will It Affect You? All

You’ll have no doubt heard all about 5G and the furore surrounding the latest generation of mobile technology, but what changes will you see in your business and your working life? It’s a generational thing… ...

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Samsung Unveils The Next Generation of Smartphones All

“To those who say they’ve seen it all, I say, buckle your seatbelt, the future is about to begin,” declared Samsung Head of Mobile Business DJ Koh. From 5G-ready smartphones to six cameras and technology that re...

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How transforming your phone system can make your business mobile All

Remote working is growing and taking the world of work by storm so much so that experts predict that by 2020, more than 70% of UK organisations will have adopted flexible working. However, having a PBX phone system ca...

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Six advantages of a hosted voice phone system All

Switching to a hosted voice solution from your legacy PBX phone system can be a big step for your business, but here are six advantages of doing so. 1. Cost-effective Money is everything in business so why waste it? Mo...

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Why your pbx phone system is costing you more than you think All

Do you have calls coming through but you’re unable to answer as you’re already on the other line? Or are you unable to take a call because you’ve got your hands full with another job? It might be time to upgrade yo...

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A Guide to the 2025 Big Switch Off All

The PSTN switch off is coming! The PSTN (Public Switched Telephone Network) will be switched off in 2025 but with so much scaremongering around the subject, we've made a guide to help you understand what's really going o...

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A Guide to the Gigabit Broadband Voucher Scheme All

With so many connectivity options, it's difficult trying to find one that suits you and your business. However, the Government are offering businesses the chance to upgrade to fibre ethernet with its Gigabit Broadband Vo...

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The Essential Guide to Buying a Rugged Smartphone Construction/Engineering

In today's world a smartphone is essential but when you're in a manual job a rugged smartphone might be more suitable. Whether you’re a builder using a camera to take pictures of a site, or a plumber using a torch t...

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What To Look For In A Rugged Smartphone Construction/Engineering

If you're ready to invest in a rugged smartphone, here are the features you need to look for. Cracked phone screens, muffled speakers and dusty buttons can ruin your mobile. Investing in a good quality smartphone can ...

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Seven Technology Trends Set To Shake Up Education Education

Earlier this year, one of our marketing team visited the Bett Show in London’s ExCel to see what technology trends, gadgets and gizmos are getting the education sector all fired up. Amongst the thousands of experts ...

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Your Network Firewall: To Manage or Not to Manage? All

To manage or not to manage? That is the firewall question. But answering it needn’t be difficult. As the main line of defence against external threats, your network firewall needs regular updates and maintenance - and ...

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Moving Your Numbers to VoIP All

This is thanks to reduced costs and greater flexibility. But what happens to your existing numbers when making the switch? How easy is it moving your numbers to VoIP? And what steps can you take to ensure that the proces...

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Your GDPR Action Plan For Mobile All

GDPR is the big buzzword but does your business have a GDPR action plan in place? If the events of this year have taught us anything, it’s that when it comes to organisations handling data, consumer distrust is at a...

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Straight Talking: Why the Sector Needs to Find its Voice Education, Health

Digital transformation is the hot topic at the moment and while there's plenty of new technologies that are on offer, it's VoIP in the public sector which could have the greatest impact. “When procuring new or exist...

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The Future of Mobile for a Modern Workforce All

Most of us will struggle to imagine a life without mobile phones, but the reality is, it’s only been in the last two decades that mobile phones as we know them, have been in existence. Since their emergence in the m...

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10 Top Tips for Organising a Successful Conference Call [Infographic] All

From knowing your participants to securing the call, see our tips for organising a successful conference call. Conference calling makes it possible for anyone, anywhere, to connect with colleagues and participate in p...

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What are the Advantages of VoIP? All

We look at the advantages of VoIP and how it's taken the business world by storm. Although VoIP technology has been around since the mid-1990s, a significant proportion of the UK’s existing infrastructure had needed...

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What Does ISDN 2025 Mean For Your Business? All

If your business’ phone calls are handled by a private automatic branch exchange (PABX) system it will almost certainly be connected to the telephone network using an ISDN line but with the ISDN 2025 approaching, you n...

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Digital Infrastructure in Higher Education [Infographic]

The students of today and tomorrow are digital natives expecting more from technology than their predecessors. With the average student now owning seven internet-ready devices, a 'connected' campus shapes as much of the...

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6 Ways Your Organisation Can Benefit From WiFi All

Download our interactive guide that gives example scenarios of how you can benefit from WiFi and how it can solve common business challenges. Wireless internet access is no longer just a nice-to-have, it's a modern-da...

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Mobile Device Management Explained All

Mobile computing devices such as tablets and smartphones have increased in both power and affordability over the years. According to market research company Forrester, 66% of employees now use two or more devices at work...

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The Benefits of SD-WAN [Infographic] All

From improved agility to greater cost savings, four BIG benefits of SD-WAN. Imagine a network that evolved in line with the needs of your business; saved more of your employees time and applied the same zero-risk appr...

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What is Dedicated Internet Access and Why Does Your Business Need It? All

The internet has never been more important in our lives than it is today. The rise of cloud-based applications, smart devices and machines, and internet-based communication tools have placed a greater importance on the r...

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Introducing Daisy SD-WAN All

Watch our SD-WAN video and harness full visibility and total control of all your business networks. Whether your business operates from two sites or two hundred sites, selecting the right technology to connect them al...

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Four Real Business Benefits of SD-WAN All

From automation to advanced threat protection, the benefits of SD-WAN can help transform your business. It is a truth universally acknowledged that humans want two things: to be in control and to have things fast – ...

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Behind the Times: Why Slow Connectivity Can Cost You More Than Money All

Is it high time your business connectivity was brought up to speed? Having a slow connection costs the average UK office worker 40 minutes each day, which leads to 21 wasted days each year at a cost of up to £2,100 – ...

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What’s the Gig Deal? The Gigabit Broadband Voucher Scheme Explained [Infographic] All

Getting a gigabit-capable connection doesn't have to be difficult anymore thanks to the Government's Gigabit Broadband Voucher Scheme. With demand for greater, quicker connectivity set to accelerate over the next few ...

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What is the Difference Between LAN and WAN? All

People working in the IT industry love to use jargon and acronyms, so it’s not surprising that when it comes to networking, things can seem a bit confusing. Terms such as LAN, WAN and WLAN are now in common usage, but ...

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What is SD-WAN? [Infographic] All

What is SD-WAN? This infographic is designed to explain exactly what it is and how it can help your business. The days of traditional hub-and-spoke WAN architectures are long gone. In order to free their connectivity ...

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Types of Broadband Internet Connections All

You probably already have broadband at home. You understand how it works, and all broadband is the same, right? Not quite. There are a number of different types of broadband internet connections and what is right for you...

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What is Ultrafast Broadband? All

Internet connectivity is an essential tool for businesses. We rely on it for communications such as email, instant messaging and voice over IP (VoIP) telephony services, amongst others. Any loss in connectivity is expens...

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Five Signs Your Business is Ready for an Ethernet Upgrade [Infographic] All

Things slowing you down? It might be time for an Ethernet upgrade. As a business, it can be difficult to pinpoint the reasons behind gradual decreases in efficiency and why your workforce is becoming increasingly disg...

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What is Contention? All

The dictionary definition of contention is “a heated disagreement”.  While the internet may cause disagreements in terms of who has the iPad or which movie you’re going to stream, in technical terms contention is ...

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The Importance of Backup for Mobile All

Whether it’s our personal lives or time spent at work, the majority of us are reliant on smartphones, tablets and other mobile devices. And while this provides incredible convenience and has transformed the way we go a...

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What is Bandwidth? All

In the early days of the internet, there wasn’t a great deal of choice about how you connected, it was dial-up or nothing. But the introduction of broadband opened up a whole new array of reliable connection options an...

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What is Ethernet? All

Ethernet is a system which allows individual computers to communicate with each other and is the most commonly used local area networking (LAN) technology, so if you use a computer on an office network it's almost certai...

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Broadband Drag Race: The Need for Speed All

With so many types of broadband finding the correct broadband speed for you and your business can be a minefield. It’s easy to go for the fastest and latest that’s out there when looking for business tools. And wh...

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Jargon Busting: 2018 Buzzwords in Plain English All

With so many terms in the world of technology, this jargon-busting blog should help you. Should you be afraid of big or dark data? How do you connect to the Internet of Things (IoT)? How painful is it to undergo a dig...

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The 5G Business Opportunity All

The introduction of 5G is set to change mobile technology forever but are you ready to embrace the 5G business opportunity? The smartphone changed the way we work forever. Often referred to as a millennial’s Swiss a...

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Your Roadmap to Becoming a Truly Digital Business All

Accepting the need to become a digital business is a necessity in the modern world but how can you embrace technology and take a step into the future? The Internet of Things (IoT) is growing at the speed of light, and...

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How SD-WAN Can Reduce Your Networking Costs All

New networking technologies that can potentially improve the performance of a small business are constantly being developed. However, most businesses already have existing infrastructure in place. That means emerging tec...

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What the Gigabit Broadband Voucher Scheme Means for SMBs All

The Gigabit Broadband Voucher Scheme is now closed. Technology is constantly improving, and few technologies have brought more benefit to businesses than fast, reliable internet connections. Yet many small businesses ar...

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Techin’ it Easy: Technology Hacks for Small Businesses All

Technology hacks don't have to be complex or confusing. In fact, there's some simple things you could be doing to get ahead of your competition. Competing with industry giants and doing more with less in order to beco...

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How Does Encryption Keep Data Secure? All

Data security is not just important for business reasons but also to comply with new legislations such as the General Data Protection Regulation. There is a vast array of data security measures available, but when it ...

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Business WiFi Explained All

Where a decade or so ago business computing would have largely revolved around the desktop, in recent years there's been a major shift towards the use of mobile devices. There's greater emphasis on smartphones and tablet...

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What is MiFID II and How Will it Affect Your Business? All

The Markets in Financial Instruments Directive II (MiFID II) is a new EU regulation coming in January 2018. If your business operates in the financial and investment sector, it's almost certainly going to affect the way...

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Digital Transformation Survey: Small to Medium Businesses All

In 2017, Daisy polled UK businesses (comprising 1-1,000 employees) to establish how they are getting on with digital transformation and provide an overall assessment of progress. But with a lack of resources, existing...

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DDoS Protection: What is it and Why Does Your Business Need it? All

Cyberattacks make the headlines periodically, usually when they hit high-profile organisations. But just because they aren't always in the news doesn't mean they aren't happening. In fact, businesses of all sizes face da...

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The Importance of Cloud Backup and Recovery for Your Business All

Losing data is a nightmare for any business. Whether caused by equipment failure, a cyberattack, natural disaster or just accidental deletion, it can lead to disruption and lost business opportunities. The answer, of cou...

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The Best Solutions for Business Data Backup

None of us likes to think about losing data. But whether it's down to equipment failure, accidental deletion or virus infection, it's a very real possibility. The best way to do that is to have an up-to-date, secure and...

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Disaster Recovery as a Service Explained All

Disaster recovery is something that businesses of any size need to take seriously and disaster recovery as a service could be something to consider. Disasters are indifferent to who you are or what size your business is ...

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Securing Your Wide Area Network – VPN vs MPLS All

Wide Area Network? VPN? MPLS? You might be confused with the choices but hopefully this blog will help you understand them and choose the best one for your business. In no small part due to legislation such as GDPR, t...

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What is Data Roaming and How do I Avoid Unexpected Charges? All

If you use a mobile phone, you've almost certainly encountered the concept of roaming. It's what makes calls and texts more expensive when you venture overseas and away from your carrier's normal coverage area. What y...

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Business Phone Lines: How to Choose Your Perfect Solution All

When Alexander Graham Bell was awarded the first patent for the telephone in 1876, he can't have imagined the effect that his invention would have on life generally and on business in particular. Despite the introduct...

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Relocation, Relocation, Relocation – Your IT Checklist All

An IT checklist is essential if you're relocating offices. Not only is relocation a big decision, but relocating your IT services is an even bigger undertaking. Knowing what steps to take and when can mean the difference...

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What the EU GDPR Means in 2 Minutes All

EU GDPR can be difficult to get your head around but with our free infographic, it'll hopefully help you understand better. As the General Data Protection Regulation’s (GDPR) inception date of May 25, 2018 draws clo...

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What is Ethernet over FTTC and how can it Benefit Your Business? All

You're probably already familiar with Ethernet. It's the most widely used local area networking technology, first introduced in the 1980s and developed over the years to support faster speeds and longer distance links. E...

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Which Business Broadband Solution Would be Best For You? All

The internet has changed many aspects of our everyday lives, not least in the way we do business. Today, it's a rare company that doesn't rely on the online world for at least part of its day-to-day activity, whether it'...

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What is a VPN (Virtual Private Network)? All

We’re becoming more and more reliant on the internet and, as we do, securing the information we receive and send becomes even more important – that’s where VPN’s come in. But what is a VPN? What is a VPN? A VPN...

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What Is Cloud Computing and How Could It Benefit Your Business? All

If you've been around the IT world for any time at all over the past decade or so, you can't have failed to come across the concept of cloud computing. It's been at the centre of IT strategy for several years now and is ...

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The Basic Principles and Key Challenges of GDPR All

In my last blog we had a look at why GDPR has come about and why the heavily outdated Data Protection Act was no longer a valid means of regulating the privacy of everyday people. In this article, we will have a look at ...

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The Differences Between a Leased Line vs Broadband All

For a busiA leased line vs broadband connection are different but knowing which suits your business can be difficult to decide. Most businesses use computers and the internet to some degree and many rely upon technology ...

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What Is a Leased Line and What Are the Business Benefits? All

Does your business rely on the cloud? Do you have operations across more than one site? Are you frequently frustrated by your current internet connection? Would your business suffer badly if you were to lose your connect...

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Your Roadmap to Becoming a Digital Estate Agent Property

Whether you operate a single branch or a chain, there are countless ways in which your estate agency could benefit from today’s cutting-edge digital technology. For example, a hosted telephone solution could enhanc...

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Ethernet First Mile: Does the Business Landscape Have a Cloudy Future? All

A dozen or so years ago, if you asked most people about the cloud they’d have told you it was a white, fluffy thing that was an all-too-common feature of the British weather. Now, they’re just as likely to tell you i...

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What is a Conference Call and How Do You Conduct One? All

We have previously looked at the question, 'What is a conference call?' and established some of the reasons why this mode of conversation is overtaking face-to-face meetings. By saving money on airfares, rail fares and o...

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Ethernet First Mile Explained – How Can it Help Your Business? All

Ethernet first mile explained - what it is and how it can benefit your business. If a week is a long time in politics, then a couple of decades is a lifetime in information technology. As recently as the 1990s, businesse...

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Business Phone Providers UK: What You Need to Know All

Communication is vital for businesses. Whether you do it by means of email, text or speaking on the phone, you need to stay in touch with your customers and suppliers. That means regardless as to whether you’re in the ...

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The Business Benefits of Ethernet First Mile All

The internet is essential for most modern businesses. Workforces are spreading around more and we are relying on systems and services delivered from the cloud. The problem is that not all internet connections are created...

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What is a Conference Call? All

In this article, we answer the common question "what is a conference call?". There's no denying that emails and instant messaging services have opened up a new - and faster - world of communication for everyone involve...

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Further and higher education solutions for a connected campus Education

In order to differentiate your college or university in an increasingly competitive market, you must treat your technology and communications as integral elements of your institution, helping to reshape and re-imagine ev...

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What To Do If You Receive a DDoS Ransom Note All

One of the most common motivations for a DDoS attack is extortion, where an attacker threatens to take down a site unless the victim pays, typically in the form of a Bitcoin transaction. Unfortunately, these types of ...

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The Big Debate: How Important Are Digital Skills to Small Businesses? All

The UK is facing a “digital skills crisis”, with as many as 12.6m adults lacking core digital knowledge, well that's according to a report from the House of Commons Science and Technology Committee, which predicts th...

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How WiFi is Set to Change Healthcare as We Know It Health

The primary reason behind this is the government’s commitment to creating a ‘digital and paperless’ NHS by 2020, where every building will be equipped with free public WiFi. With a £1bn tech fund already agreed...

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How To Deliver Exceptional Customer Service

There are many ways to create an unforgettable experience, both online and offline, ensuring that customers rave about your company to everyone they know. Below are just a few examples of how you can do it without...

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The Growing Threat of DDoS Attacks to UK Businesses [Infographic] All

As DDoS attacks on UK organisations continue to increase in frequency, knowing how to stop them before they impact your business has never been so important. A particularly popular and dangerous type of threat is a di...

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A Potted History of Data Storage [Infographic] All

  Man has been collecting and storing data since the earliest times… See how far we've come with our lighthearted look at the history of mankind's quest to store information. Click the link below to your cop...

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10 Ways to Protect Your Business from Flooding All

The impact of flooding can be particularly devastating for businesses across all industries due to loss of revenue, damaged stock and ruined equipment. The cost of repairs can often run into six-figure sums, if not ...

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10 Disaster Planning Tips to Help Protect Your Small Business All

Disaster planning tips can be crucial to managing and maintaining a small business but it's natural to want to keep costs to a minimum and avoid any additional time-consuming activities. However, whilst this approach may...

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10 Tips to Reduce the Risk of a Cyber Attack on Your Business All

The amount of cyber-attacks on UK organisations is unfortunately on the rise, with a 2015 Government report stating that 69% of large organisations and 38% of small businesses were attacked by an unauthorised outside in ...

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What is Ethernet? – #TechinThree All

In this #TechinThree episode, Andrew Frost gives a basic introduction to Ethernet and explains the technology's main benefits. When considering internet connectivity for your business, it's natural to assume that bro...

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Service Level Agreements (SLAs) – Inside the T&Cs All

Reading the fine print within a contract is time-consuming and for many of us, frankly, mind-numbing. However, when it comes to a broadband agreement, there are certain sections that deserve your attention, especially th...

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Top 10 Inexpensive Marketing Ideas for SMBs All

Andrew Frost, content marketing manager at Daisy Group, shares his top 10 inexpensive marketing ideas. Marketing can often play a pivotal role in determining the success of any business. But during prolonged periods ...

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3 Essential Tips on Avoiding Nasty Surprises in your Business Mobile Bills All

Although your business has carefully considered what type of business mobile and tariff it needs, there can still be nasty surprises in your business mobile bills resulting in you having to pay more than you originally b...

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Five Benefits to Having a Single Telecoms Provider All

In an overpopulated market, having a single telecoms provider is a rarity. But, with telecommunications and IT services an extremely competitive industry there are several benefits to having a single telecoms provider lo...

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What is internet downtime? – #TechinThree All

From utilising the internet for basic tasks such as emailing and web browsing, to more sophisticated uses like VoIP and cloud storage - reliable connectivity has never been more important to a modern business. Ho...

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Black Friday: Why Businesses Need to Buy in to the Cloud

Black Friday was originally a big, bold, annual sales bonanza that was only available to those living across the pond. Today, it's the biggest global shopping day of the year with estimates suggesting British shoppers sp...

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Tackling Downtime: What Every MD Needs to Know All

Tackling downtime can become a laborious task for businesses but, with some understanding around the topic tackling downtime doesn't have to be a chore. Being the managing director of a small business is a tough brief...

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How to review your business’ mobile contract – #TechinThree All

Growing businesses are constantly changing. That's why reviewing your business mobile contract at the end of a 12, 18 or 24 month period is extremely important. But where do you start? Is it simply a case of looking f...

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4 Reasons Why You Should Be Using Business Broadband All

The internet has transformed the way the world does business, on both a local and global level. From driving e-commerce and facilitating online marketing, to enhancing customer engagement and streamlining supply chains, ...

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Seven Ways VoIP Can Solve a Manufacturing Business’ Communications Problems Construction/Engineering

This blog explains the problem-solving abilities that having VoIP in manufacturing could have on your business. VoIP (Voice over Internet Protocol), is becoming increasingly popular with businesses of all sizes and se...

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[Webinar on Demand] SME Masterclass: 5 Steps to Making Remote Working a Reality in Your Business All

Watch our webinar SME Masterclass: 5 Steps to Making Remote Working a Reality in Your Business on-demand to learn how your business can embrace the new way of working. In today's highly competitive industries, maximis...

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What Type of Data Connection Do I Need to use VoIP? All

As a growing number of businesses look at Voice over Internet Protocol (VoIP) as a cost-effective alternative to a traditional telephone system, one question which often gets asked is: what type of data connection do I n...

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Five Ways to Make Your Customers Love Your Business All

For all businesses, building and developing strong customer relationships is integral to success. And as clichéd as it sounds, it takes a lot of time and effort to build a good reputation for your company, and only one ...

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The Government: The Unlikely Tech Hero All

It's been a week of historic developments in the world of connectivity and cloud, one which has been trail-blazed by an unlikely tech hero. As collaboration between employees and flexible working become increasingly pre...

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How To Implement a Secure BYOD Policy in Schools Education

We discuss how BYOD policy issues can be overcome in the classroom. The way in which children learn and teachers deliver their curriculum is evolving considerably as a result of technology. Many of the teaching tools ...

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Introduction to business connectivity – #TechinThree All

The internet is a key component of any modern business but the quality of service and performance each one receives is all dependent on the type of data connection it pays for. Many company owners are unsure what sepa...

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10 Reasons to Consider VoIP for Business All

Forward-thinking businesses are considering VoIP and transitioning to cloud-based telephony to reduce ongoing call costs, eliminate substantial on-premise hardware, and leverage value-adding telephone features. The po...

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SME Masterclass: What is VoIP and why does your business need it? All

Once a nice-to-have, VoIP is now the must-have communication tool for any forward-thinking organisation. In this webinar, Daisy's Director of Unified Communications and Collaboration, Tim Meredith, explained everythin...

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How SIP Trunking Works – #TechinThree All

Many business owners are beginning to take advantage of the benefits that VoIP offers, but understandably some are reluctant to overhaul their existing legacy telephony equipment. But there is a solution - SIP trunki...

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Why the Workplace of the Future Will Be Wherever You Want It

Where to work? The growth of mobile working will undoubtedly lead to more and more people working from home, as is already the case. However, our innate need for socialisation means that the need for interaction with ...

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Why the Fixed Office is Heading for Extinction IT/Telecoms, Professional Services

With improved mobile devices, the introduction of 4G, better wireless connectivity and advances in productivity software, there has been an increased ability to work remotely and a huge shift towards digital communicatio...

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How Business VoIP Calls Work – #TechinThree All

Everyone within business seems to be talking about business VoIP or cloud-based telephony at the moment, yet most business owners don't actually know what it is. And this is surprising given that it can potentially sa...

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How to Make the Most of Your Guest WiFi Professional Services, Property, Retail

Installing customer-facing guest WiFi can be a hefty initial cost but what are the benefits and how you can turn your guest WiFi into a source of revenue? Research from Deloitte has found that 81% of people in the UK...

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What is Hosted VoIP? All

Whilst large numbers of business owners have heard about VoIP technology, many are still unsure as to how it works and what the actual benefits are. This cloud-based phone system can potentially save your business tho...

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Why Cloud Computing Adoption Could Be the Saviour for the NHS Health

Considering the current issues facing the resource-deprived NHS, it's clear to me that the UK health sector has a major opportunity for transformation through cloud-based technology. However, I was shocked to be told by ...

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Five Reasons Why Your Business Needs 4G All

The arrival of 4G connectivity has created superfast communication possibilities, such as the ability to instantly share files, browse the web and make high-quality video calls. And in a world where customers expect ...

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GP Appointment Anger Health

As Health Secretary Jeremy Hunt publicly admits to misusing A&E services, it is revealed that one in six people living in the UK have also headed to accident and emergency units to beat long waiting times at their GP...

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How to Prepare Your Business for Adverse Weather IT/Telecoms, Not For Profit, Professional Services, Property

The recent adverse weather in the form of a cold chill has not only brought one of the mildest autumns on record to an abrupt end, but it has also signalled the start of what is anticipated to be one of the coldest winte...

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Five Reasons Small Businesses Should Be Using Microsoft Office 365 All

Microsoft Office 365 - you've no doubt heard about it but here are five top reasons why you and your business should be using it now. Remember the days when people used to work from nine-to-five? Although it's hard to...

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Head in the Cloud: Four Ways IT Can Help the Education Sector All

Nikki Potter, Daisy's Product Manager for Cloud and Hosting, discusses how collaboration and cloud computing can benefit the education sector. Cloud computing. It is arguably the most over-used term within the IT land...

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Five Reasons Why Schools Need an Effective Telephone System Education

In today's demanding learning environments, effective communication between staff, pupils and parents is critical. The smooth running of a school is therefore dependent on a smart telephone system that fosters efficient ...

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How to Avoid the Security Risks of Mobile Working All

As most major industries get to grips with the new flexible working legislation, and mobile working becomes increasingly prevalent, businesses must ensure they have policies in place to help overcome the accompanying sec...

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The Importance of Wireless Connectivity in Education Education

We discuss why wireless connectivity is essential to embracing technology that enhances the learning experience. Over the past decade, there has been a dramatic change in the way children are educated. Gone are the da...

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SIP Trunking and Maintaining Business Continuity All

Find out what SIP trunking does and how it can help maintain business continuity. Every organisation strives for continuity, but in the event of an unforeseeable disaster, it's important to ensure that your business is ...

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The Great British Summer of Sport [Infographic] All

An infographic looking at smartphone usage within the UK during what was dubbed 'The Great British Summer of Sport'. The UK went sport mad this summer as fans reached for their smartphones in a bid to keep up to date ...

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Handling BYOD in Education: Is Mobile Device Management the Answer? Education

BYOD in education has seen an increase - we discuss the role of BYOD within the education sector. The idea of a student using their personal smartphone, tablet or laptop in the classroom has long been a source of anx...

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Why the Tablet in the Classroom is Much More than a Fad Education

Plenty of schools are embracing tablet devices in the classroom but do they enhance a pupil's learning experience? The back to school shopping run once consisted of parents searching for new exercise books, pencil cas...

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Putting Faith in God… and Online Not For Profit

According to history, religious institutions have been in the world for as long as mankind has existed. However, how do these religious institutions embrace and enter the 21st century to connect with their people? The...

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Getting Personal: Why All Health Organisations Should Be Using Big Data Health

John MacMillan, Head of Daisy Health, explains why all health organisations should be using big data. Technology and health intrinsically go hand in hand. For years tech innovations have been used in clinical delivery...

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Why Having the Right Data Connection is Key to Embracing New Technologies All

As every major industry becomes increasingly competitive and saturated, businesses have become dependent on embracing the latest technologies or run the risk of being left behind. All of the technological advancements ha...

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BYOD: The Struggle to Find a Balance Between Security and Flexibility Education, IT/Telecoms, Professional Services

There's so much talk in the industry at the moment about BYOD, and opening the doors to a flexible and more productive workforce, that IT departments can often get blinded by the plethora of opportunities available t...

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Security is the Key Consideration When Adopting Cloud Computing All

In an increasingly mobile working business environment, cloud computing offers a flexible and cost-effective alternative to traditional data storage, as businesses are able to create their own virtual pool of resources t...

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How the Cloud Can Help Overcome Adverse Weather All

The UK is often battered by adverse weather. Whether it's hurricane-force winds, flash floods or heavy snow. Thousands of homes are left without power and hundreds of commuters are left stranded by the disruptions to pub...

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Never Waste Valuable Time On Bills Again All

Asda online account manager, Debemhams credit card - anyone who looks after and cares for their customers often has an online account management portal. But what is online account management and how can deploying and ...

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What Different Types of NTS Numbers are Available? All

NTS numbers are intended for businesses which want to expand their customer base, appeal to a new market and generally present themselves in the most professional manner possible. But since there is not just one option i...