CallSure Platform– End of Life – Closure complete
In October 2018, Ofcom published its final statement on its review of the UK Personal Numbering market. The review looked at the 070 number range and found confusion between a standard 07 mobile and a 070 number. This led to higher than expected call charges to consumers, resulting in ‘bill shock’ as well as frequent misuse of the number range for fraudulent activities.
When it published its Final Statement, Ofcom announced changes to the way 070 numbers are billed. As a result of its changes, it is no longer viable for Daisy to continue to provide services on out 070 numbers, which used to be known as CallSure.
On the 31st March 2021 all number ranges 07050 and 07020 were deactivate and officially went into end of life. The only similar or alternative product that Daisy now offer are 03, 0800 or 084* numbers. For more information on these services please contact our sales team on 03301 623 420. Please note our team will not be able to assist with queries relating to the above end of life announcement.
Please note – these numbers have now been ceased and are unable to be reinstated or ported to another provider.
Why am I receiving this announcement again?
Daisy previously announced its intention to cease these numbers by the 1st November 2019 and informed affected customers in September 2019, however the closure of the platform was extended to March 2021. Unfortunately, these numbers have now been ceased.
Can I keep my number?
All services have now been ceased so you will be unable to reinstate this service
Why has Daisy done this?
We made the decision to move away from providing services on 070 numbers because of their declining usage and, as a result of Ofcom’s statement.
I am was unable to move my number in time, can I have an extension of service?
We will not be able to provide an extension due to the way Ofcom has changed the billing structure of the numbers.
Who owns the number?
We were the Range Holder for the 070 number range however, the service provided by Daisy on your 070 number was ceased on 31st March 2021.
Is Daisy billing me for this number?
There are no billing contracts in place for these numbers because it is a legacy service that we have continued to provide. However, due to the changes Ofcom is imposing and the findings of the review we will no longer be able to provide the service.
Is there a contract in place for this service?
There is no billing contract currently in place for these services. However, in line with our standard terms and conditions, we provided you with 30 days’ notice of the termination of the services on your 070 number(s).