What is System Maintenance?
We know you need to be switched on at all times which is why our system maintenance covers our wide range of voice, IT systems and hardware.
Whether you need phone system support or need assistance fixing your connection, we’ll be on hand to help you,
Our robust and cost-effective business IT support service ensures you’ll be back up and running as fast as possible if you ever do experience an outage.
We know you can’t afford to be off, which is why we’ll make sure you’re always on.
Benefits of System Maintenance
- A wide range of cover options to suit your business needs
- Bank holiday cover included in most packages
- Critical response times of 1 to 4 hours
- Engineer to site options available
Future proof your business with our leading phone systems that use advanced technology. Rest assured you’re in good hands as we’re one of only two providers to be awarded Mitel platinum reseller partner status and we’re the largest Mitel partner in the UK.
As the largest provider of multi-vendor systems maintenance in the UK, it’s important we can reach our customers. We can reach 97.5% of UK businesses within one hour thanks to the largest in-house engineering force in the UK so, if you ever do need phone system support, we’ll make sure you’re back up and running as soon as possible.
Disaster recovery capabilities, call re-routing functionality and built-in business continuity are all standard with our hosted voice product. Our robust service level agreements backup our guaranteed 99.9% uptime and as our service runs over Gamma’s highly-resilient infrastructure, it’s an extremely reliable service.
Our hosted voice product is a feature-rich, cost-effective, cloud-based solution that allows you to be flexible and add and choose users when required. Or, if you’re wanting a powerful on-site contact centre we’ve got options for all types of businesses with our end-to-end solutions.
There’s no physical on-site PBX or associated costs with our hosted product but it still offers the same levels of functionality as a high-end phone system. There’s also no expensive set up costs with our flexible, market-leading pricing and you can access generous monthly call bundles with just a simple per month, per user, single cost.
Our friendly, UK-based 24/7 fault team are on hand should you ever experience a fault and our 4.6 score on Trustpilot is evidence of our commitment to our customers. To ensure our customers get a quality phone system we’ve been working with the likes of Mitel, Avaya and Gamma for more than 18 years.
What our customers say...
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