Think you can rely on brand loyalty to make a sale?
Think again…
A global pandemic, a cost-of-living crisis and evolving technology – those are just three things on a long list driving drastic changes in this consumer behaviour report. Customers want value and if you can’t deliver, no amount of brand loyalty or recognition will stop them from choosing a competitor that can.
The pressure is on. And it’s not on consumers. According to an annual PwC survey, 33% of respondents believe businesses are responsible for tackling the cost-of-living issue.
Customers want value…
Despite the growing cost-consciousness of the modern consumer, 58% of customers are still willing to pay more for better service.
…so be the value.
With our simple tricks, you too can offer a superior experience and maintain loyalty where your competitors are struggling.
Why Daisy
Support
We pride ourselves on our friendly UK-based customer service.
Experience
From small beginnings, we’ve now got over 20 years experience.
Scale
We look after c. 175,000 businesses across the UK.
