ESG Policy

We’ve committed to be Net-Zero by 2030

Reducing unnecessary office space by downsizing our estate

Zero land fill waste from our locations by December 2024.

To stand by the net zero commitment, we’re signing up for the Science Based Targeting Initiative (SBTI) that will independently audit our carbon reduction performance, report on it and make it available for public viewing.

Calico Youth Hub – our Recruitment Team is planning to run mentoring sessions for 18 – 21-year-olds after seeing that Burnley has nearly double the amount of the national average for unemployed youths.

We’re in the process of partnering with a new charity that is aimed at supporting disadvantaged youth. The support will include mentoring, career guidance, building confidence, interviewing techniques, and career opportunities.

Our hybrid working policy is saving many unnecessary travel miles.

Our canteen at our Nelson HQ continues to provide over 200 free meals per week to the local community and those in need.

We adopted the circular economy in 2023, which includes re-used (pre-leased) company vehicles, mobile phones, and selected CPE equipment at customer sites.

The next phase of the transition of company vehicles to fully electric began in 2023 with us aiming to replace hybrid cars with pre-used full electric vehicles.

The installation of 447 solar panels at our Nelson office started in November 2023, the 124 KhW system will meet 30% of the current demand at Nelson and will produce 172.42 MWh of electricity, of which 97% will be consumed internally and 3% put into the national grid. The CO2 emissions saved equate to 33.34 tons, the equivalent of planting 1,531 trees.

Our Recruitment Team worked with the North Lancs Training Group (NLTG) on their SWAP Course throughout 2023. The course is designed to help people get back into work and to also build confidence whilst working on interview skills, customer service skills, and many other transferable skills. The aim is for candidates to have a great experience and ultimately gain employment with Daisy, but at the very least, give them more confidence going forward.

We have a long history of training and developing our staff and the apprenticeship scheme has seen many new and current employees benefiting from this. In 2023, we had 13 staff going through the apprenticeship scheme.

We adopted T-Levels offering students a mixture of classroom-based learning and ‘on-the-job’ experience. They are designed in collaboration with employers, are the equivalent to A Levels, and include an exciting 45-day industry placement in a student’s chosen sector.

We partnered with Multi-Message, a company that recycles customer legacy PBXs and IT equipment that are being replaced with hosted solutions, this is another way of assisting our customers in reducing their energy consumption and ensuring their old equipment is recycled.

We introduced 100% recyclable material for all deliveries to customers, including mobile handsets, CPE equipment, and laptops. We also partnered with a local recycling company, Re-Cycle-IT, to reach an agreement to send all redundant Daisy IT-related equipment to them for recycling.

We began transitioning from a full diesel company car fleet to petrol hybrids. Completion was achieved in 2021.

We adopted video conferencing, dramatically changing the way we work as there’s much less traveling.

We began providing 600 free meals a week to local people in need during Covid.

We supported and got involved with charities such as the Prince’s Trust, Pendle Hospice, and Pendle Dogs Home.

We donated legacy IT equipment to local charities in support of education from home.

We helped our customers to source the latest video conferencing software and IT equipment to continue operating and reducing the need for them to travel.

We changed to 100% sustainable energy for electricity usage.

We audited the data room and decommissioned several legacy servers to further reduce the electricity consumption at the Head Office in Nelson.

Elimination of single-use plastic at Nelson, Prudhoe, and Basildon.

We replaced lighting systems in the offices at Nelson, Prudhoe and Basildon. The legacy fluorescent lighting was replaced with the latest LED lighting technology and motion sensors.

We adopted the full recycling of office waste at Nelson, Prudhoe and Basildon.