How technology is playing a role in reducing the 8am GP appointment scramble
In February, GP’s in England received an additional £889m in funding from the government, specifically to eliminate the 8am GP...
Benefits of a VoIP Phone System for Healthcare Organisations
Effective communication is the backbone of quality healthcare. Traditional phone systems often struggle to meet the fast-paced and dynamic demands...
Sir Charlie Mayfield visits Daisy to showcase Job Centre partnership
Sir Charlie Mayfield Visits Daisy Leading telecoms company Daisy recently welcomed esteemed British businessman Sir Charlie Mayfield to its Sheffield...
Gigabit vs Gigabyte: What is the Difference?
When looking at internet speeds or data storage, the terms ‘gigabit’ and ‘gigabyte’ often appear. However, these two measurements are...
Types of Broadband Connections
You probably already have broadband at home. You understand how it works, and all broadband is the same, right? Not...
Service Level Agreements (SLAs) – Inside the T&Cs
Reading the fine print within a contract is time-consuming and for many of us, frankly, mind-numbing. However, when it comes...
Benefits of a voip phone system for small business
You might have heard the words Voice over Internet Protocol (VoIP) being spoken about over the last few years. But...
Tenant satisfaction measures: How cloud contact centres are empowering landlords in 2024
The newly imposed tenant satisfaction measures are making waves in the housing sector, as the UK government embarks on its...
An Introduction To The Cloud
Back in the 1970s and 80s, if a business needed figures calculating in a hurry, they’d tend to buy in...
Why cloud contact centres are the perfect customer service solution for small business
The modern business landscape is mutating fast and with it, so are the tall tales associated with the solutions crafted...
The best customer service solutions for small to medium businesses
Even the most talented service teams rely on customer service solutions to meet the ever-growing standards of the modern consumer....
Telecoms challenges in education: Three signs it’s time for change
In today's rapidly evolving technological landscape, staying ahead of the curve is vital for educational institutions. After all, your tools...