However you want to communicate, we’ve got a phone system perfect for any business with our wide range of hosted telephony voice solutions.
![VoIP Phone System](https://daisycomms.co.uk/wp-content/uploads/2024/04/voip_voice.jpg)
VoIP Phone System
Our VoIP phone system runs over the internet, rather than traditional copper wires, saving you money and futureproofing your business.
- Completely scalable solution that can grow with your business.
- Built-in business continuity and disaster recovery.
- Runs on Gamma’s highly resilient VoIP network.
![Voice Lite](https://daisycomms.co.uk/wp-content/uploads/2024/04/voip_voice_lite.jpg)
VoIP Phone Lite
Voice Lite, our VoIP phone solution gives you the ability to do everything you can do on your landline with added extras.
- Multiple numbers or businesses tied to a single license.
- Free UK national & mobile calls as well as limited international destinations.
- Runs on Gamma’s highly resilient VoIP network.
![Contact Centre](https://daisycomms.co.uk/wp-content/uploads/2024/04/voip_contact_centre.jpg)
Contact Centre Software
Discover our innovative Cloud Contact Centre Software solution which transforms business communication with seamless, omnichannel management capabilities.
- Manage interactions across Voice, Chat, Email, and Outbound SMS.
- Minimise wait times, enhance first contact resolution, and boost team efficiency.
- Auto Callback feature with queue options to minimise frustration and abandonment.
![Inbound Numbers](https://daisycomms.co.uk/wp-content/uploads/2024/04/voip_inbound_numbers.jpg)
Inbound Numbers
Choose a non-geographic number that works for your business with Inbound Numbers and manage it easily through our online portal.
- Online control of your numbers through our portal.
- More flexible than a fixed line number.
- Add interactive voice response (IVR), call queuing, voicemail and much more.
![Collaborate UC](https://daisycomms.co.uk/wp-content/uploads/2024/04/voip_collaborate_unified_comms.jpg)
Collaborate Unified Communications
The Collaborate bolt-on, integrates seamlessly with your existing Daisy VoIP phone systems.
- Instant messaging – Online chat with peers, reducing email interference.
- Conferencing with voice, video and sharing using My Room.
- Full telephony feature set and service including bundled minutes.
![VoIP Webchat](https://daisycomms.co.uk/wp-content/uploads/2024/04/voip_bolt_on_webchat.jpg)
VoIP Webchat
The Webchat for VoIP bolt-on integrates seamlessly with your existing Daisy VoIP phone system and helps improve control over your contact centre.
- One contact centre, improved visibility – Manage chat sessions alongside calls in one built-in CRM platform.
- Efficient case management – Handle multiple chat sessions simultaneously.
- Contact channel priority – Calls are automatically prioritised over chat sessions.
![Microsoft Teams Direct Routing](https://daisycomms.co.uk/wp-content/uploads/2024/04/voip_microsoft_teams.jpg)
Microsoft Teams Direct Routing
Microsoft Teams Direct Routing provides VoIP calls for your phone system and allows inbound, and outbound calls through our network, effectively transforming your Teams into a Microsoft Teams phone system.
- Significant cost savings compared to Microsoft Teams calling plans.
- Unified communication and collaboration platform.
- Ideal for home, remote and flexible working.
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SIP Trunking
SIP Trunking provides numerous benefits, including scalability, flexibility, and potential cost savings. Switch to SIP Trunking today.
- Minimise Disruption – retain your existing phone system.
- Reduce Charges – standard SIP Trunking prices are £6 per month per trunk, compared to an average of £16 per channel of an ISDN30.
- Free Calls – ‘on-net’ calls between customer sites provided free of charge.
![PBX Phone Systems](https://daisycomms.co.uk/wp-content/uploads/2024/04/voip_on_premise_voice.jpg)
PBX Phone Systems
PBX Phone Systems create feature-rich solutions that enable your business to interact effectively and efficiently, while dramatically reducing your call costs.
- Seamless integration of voice, mobility, unified messaging
- Presence, conferencing, collaboration, applications etc
- 97.5% of UK business faults resolved within 1 hour
![Patient Line](https://daisycomms.co.uk/wp-content/uploads/2024/04/voip_patientline.jpg)
Patient Line
Patient Line phone solutions are developed on-site, made-to-measure and fit-for-purpose with input from our in-house GP Lead.
- Complete control over your inbound and outbound communications.
- Integrate telephone and clinical information systems to speed up call handling.
- Create virtual patient waiting rooms with automated front-of-queue call back.
Our Hosted Telephony Solutions
Hosted telephony, also known as cloud-based telephony, enables businesses to manage their phone systems over the internet, utilising a third-party provider’s infrastructure, offering scalability, flexibility, and cost-effectiveness without the need for on-premises hardware or maintenance.
Communicating in business shouldn’t be difficult which is why we’ve got a wide range of hosted telephony solutions to suit any business.
Our VoIP phone system offers both a standard and a lite version, depending on your business needs. However, both options transform your phone system into a VoIP phone system – ensuring your business is ready for the PSTN Switch Off.
Our Contact Centre product offers an integrated communication platform, capable of omnichannel management whilst our Patient Line solution is made-to-measure for healthcare practices across the country.
However, if you’re still unsure about taking the leap into VoIP, our SIP Trunking solution might be the bridge you need.
Why Daisy
![icon-headset](https://daisycomms.co.uk/wp-content/uploads/2024/04/icon-headset-300x300.png)
Support
We pride ourselves on our friendly UK-based customer service.
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Experience
From small beginnings, we’ve now got over 20 years experience.
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Scale
We look after c. 175,000 businesses across the UK.