Reading Your Invoice – Service Summary

This page summarises your cost for each service, such as line rental, broadband, mobile tariffs etc. It will also show any one-off charges, such as engineer visits, broadband over-usage charges or mobile data top ups.

Most services are billed monthly, although some are billed either quarterly or yearly. The ‘Unit Cost’ is the rate you have been charged at per month. If you have recently placed a new order with Daisy, or changed tariff, your invoice may show that you have been billed ‘1 month + 1 part month’. This is known as pro-rata billing. Please click here to find out more.