Once you have logged in, click the Asset Management menu option and then Mobile Management. The page displays all your live mobile services. Find the mobile number(s) you want to update, using the filters if needed.​​ ​Tick the box next to the mobile number(s) you wish to update.

Select the Manage Bars action from Select Actions then click Apply.

If only one number was selected, then the bars page will load with your current settings pre-selected. Make your changes then click Apply.

If more than one number was selected, then the bars page will load with no settings pre-selected. Make your changes then click Apply.

Note: the changes will be applied to all numbers you selected. These can fail if you have selected a bar which is incompatible with an existing bar, so please make sure you monitor the action in the History tab.

Note: if you selected O2 and Vodafone numbers, then you’ll get two set bar pages, one for each network.

Verify that you are happy with the changes, click Continue.

The change will have been submitted. You can monitor the change on the History tab within Mobile Management. See the Check Mobile Change Status guide for more details.

Note: changes can take up to 24 hours to fully complete.