Why am I being charged for Fraud Guardian?

Fraud Guardian was a free of charge service we offered to all of our customers for two months throughout November and December 2017.

We wrote to you on the 30th October 2017 with the benefits and pricing of the product and that it will become chargeable from the 1st January 2018.

If we discover fraudulent calls have been made from your phone line, without your knowledge or permission, Fraud Guardian will cover the cost of these calls.