Small Business Phone Systems

The best phone system depends on your business needs, but VoIP (Voice over Internet Protocol) is typically ideal for small businesses. It offers flexibility, scalability, remote working capabilities, and cost savings compared to traditional landlines.

Not necessarily. Many VoIP systems can be used with existing smartphones, desktop apps, or VoIP-enabled desk phones. We’ll advise on the right setup for your team.

Yes. We can transfer (port) your existing number to your new phone system, ensuring continuity for your customers and suppliers.

Non-geographic numbers (NGNs) are telephone numbers that are not linked to a specific geographic location within the UK.

Unlike standard landline numbers that begin with area codes (such as 020 for London or 0161 for Manchester), non-geographic numbers typically start with prefixes like 03, 05, 08, or 09.

These numbers are often used by businesses to project a national presence, manage call routing more efficiently, or offer services such as customer support or information lines. They can be an effective tool for improving accessibility and presenting a professional image, regardless of where your business is physically located.

Preparing for the future with a cloud-based phone system means equipping your business with a flexible, scalable solution that can adapt to changing working practices and customer expectations. With the upcoming PSTN switch-off in the UK, moving to a cloud-based business phone system ensures your communications remain uninterrupted and future-proof. These systems support remote and hybrid working, integrate seamlessly with collaboration tools and CRMs, and can easily scale as your team grows—making them ideal phone systems for small business and larger organisations alike. By switching now, you’ll stay ahead of the curve and ensure your business remains agile, responsive, and competitive.

Absolutely. With mobile and desktop apps, your team can make and receive calls from anywhere — ideal for hybrid working, remote teams, or field-based staff.

Not at all. Our expert engineers and support team will handle the setup and provide guidance, so there’s minimal disruption to your business.

A HiHi phone system is ideal for small businesses because it offers a modern, user-friendly solution that supports flexible and remote working without compromising on professionalism. With intuitive touchscreen handsets and a powerful mobile app, HiHi enables teams to manage calls seamlessly from the office or on the move – perfect for businesses with hybrid or field-based staff. Its cloud-based setup ensures minimal hardware, easy installation, and the ability to scale as your business grows.

Designed specifically with SMEs in mind, HiHi systems come packed with enterprise-grade features like call forwarding, voicemail-to-email, auto-attendants, and call analytics. These tools help small businesses deliver a polished customer experience and improve internal communications, all while keeping costs under control. Combined with secure, UK-based hosting and expert support, HiHi provides a professional, future-ready phone solution tailored for growing businesses.