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Patient Line for GP Surgeries
Choose Daisy Patient Line for happier staff and patients
Telecoms for GP Surgeries
Avoid the 8am bottleneck
A dedicated telecoms solution for healthcare practices.
Daisy Patient Line is a communications solution tailored specifically for the healthcare sector. We recognise the growing pressures on surgeries, GPs and front-line staff to deliver effective and efficient communications to your patients.
Relieve some of those pressures and frustrating call queues with Daisy Patient Line which will help you streamline your communications processes and enhance the overall efficiency of your practice.
Daisy Patient Line offers a Cloud-based communications solution for GP practices, PCNs, and ICBs across the UK.
Combining Daisy Communications’ scale and resources with over two decades of experience, Daisy Patient Line has emerged as a leading provider of dedicated healthcare digital communications services.
Our telecoms for GP surgeries solutions are ideally suited to stop the bottleneck within practices and provide managerial, data-driven information for supervisory bodies.
Daisy Patient Line empowers practices across the UK to deliver a seamless patient experience.
Key features

Customisable platform
Tailored solutions to meet the specific requirements of each practice.

Real time metrics
Using real-time data to analyse call statistics, queue tolerance and more

Managed patient demand
Offering call back options and fluid call queues to improve efficiency

Vulnerable patient priority
Providing dynamic call routing and care navigator notification for rapid escalation

Managing staff activity
Ensuring staff efficiency by providing login/out data, staffing levels and results measurement

Meeting NHS requirements
Offering bespoke reporting solutions which meeting new NHS requirements
How do we support our customers?
Daisy Patient Line offers a strategic telecom solution that supports your practice’s growth and operational excellence.
We recognise the critical nature of your work. That’s why we have a dedicated team of operational staff providing a fully account-managed service 24/7/365, ensuring support is always available when you need it. We also offer free training throughout the life of the agreement, so you and your staff can use the system confidently and effectively.
Our industry-certified field engineering team operates right across the UK, carrying out site surveys, installation, maintenance and training. Specialists in healthcare practices, you can trust them to deliver a seamless transition at the point of changeover.
Daisy Patient Line Benefits

Improved productivity
Optimising your communications processes to boost overall efficiency.

Enhanced patient experience
Ensure patients enjoy smooth and responsive interactions whenever they contact your practice.

Operational efficiency
Enable your staff to dedicate more time to patient care by reducing administrative burdens.




Book a demo
We’ll answer any questions you may have and can help tailor a telecoms for GP surgeries solution to your requirements.
Email us
Click below, give us a few details and we’ll call at a time that suits you.
Sales Hotline
Call our sales hotline to speak to one of our experts.
020 8300 9495
Monday–Friday — 9:00am–5:30pm
Related Patient Line Solutions

Patient Line for Primary Care Networks
Daisy Patient Line enables PCNs to monitor activity and ensure consistent care across the region you serve.
- Customisable platform
- Real time metrics
- Managed patient demand
- Vulnerable patient priority
- Managing staff activity
- Meeting NHS requirements

Patient Line for Integrated Care Boards
Daisy Patient Line streamlines communication across surgeries and partner sites, enabling ICB members to deliver more efficient services.
- Customisable platform
- Real time metrics
- Managed patient demand
- Vulnerable patient priority
- Managing staff activity
- Meeting NHS requirements
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Why Daisy

Support
We pride ourselves on our friendly UK-based customer service.

Experience
From small beginnings, we’ve now got over 20 years experience.

Scale
We look after c. 175,000 businesses across the UK.