Telecoms for ICBs
Advanced communications for your region
Daisy Patient Line is a cloud-based communications solution specifically designed to meet the needs of GP surgeries, Primary Care Networks (PCNs), and Integrated Care Boards (ICBs). We recognise you have a core function to meet population health needs, through the delivery of improved outcomes and transformative services.
Our technology facilitates streamlined communication across multiple surgeries and partner sites, so that the members of your ICB can deliver a more efficient service to their patients and stakeholders.
Why should you choose Daisy Patient Line for your ICB?
Our Daisy Patient Line telecoms for ICBs solution has been expertly developed to support a digitally led communications strategy, benefiting you, your members, and their patients.
We understand the importance of delivering an integrated and efficient digital service across your ICB area. Daisy Patient Line offers the perfect solution, facilitating improved efficiencies and a smoother patient experience.
Key features
Customisable platform
Tailored solutions to meet the specific requirements of each practice.
Real time metrics
Using real-time data to analyse call statistics, queue tolerance and more
Managed patient demand
Offering call back options and fluid call queues to improve efficiency
Vulnerable patient priority
Providing dynamic call routing and care navigator notification for rapid escalation
Managing staff activity
Ensuring staff efficiency by providing login/out data, staffing levels and results measurement
Meeting NHS requirements
Offering bespoke reporting solutions which meeting new NHS requirements
How do we support our customers?
Daisy Patient Line offers a strategic telecoms solution that supports the growth and operational excellence of your ICB members.
We recognise the critical nature of your work. That’s why we have a dedicated team of operational staff providing a fully account-managed service 24/7/365, ensuring support is always available when you need it. We also offer free training throughout the life of the agreement, so you and your staff can use the system confidently and effectively.
Our industry-certified field engineering team operates right across the UK, carrying out site surveys, installation, maintenance and training. Specialists in healthcare practices, you can trust them to deliver a seamless transition at the point of changeover.
Daisy Patient Line Benefits
Seamless working
A centralised system enhances communication between the ICB and its members, ensuring smooth coordination and collaboration.
Single service
Implementing a single system for all surgeries in your region fosters consistency and efficiency in service delivery.
Rich data
Collecting comprehensive data from each surgery ensures optimal performance and informed decision-making.
Cost savings
A single contract eliminates call costs between sites and removes the need for multiple telecoms contracts, reducing overall expenses.
Email us
Click below, give us a few details and we’ll call at a time that suits you.
Sales Hotline
Call our sales hotline to speak to one of our experts.
020 8300 9495
Monday–Friday — 9:00am–5:30pm
Related Patient Line Solutions
Patient Line for GP Surgeries
Daisy Patient Line empowers GP practices across the UK to deliver a seamless patient experience.
- Customisable platform
- Real time metrics
- Managed patient demand
- Vulnerable patient priority
- Managing staff activity
- Meeting NHS requirements
Patient Line for Primary Care Networks
Daisy Patient Line enables PCNs to monitor activity and ensure consistent care across the region you serve.
- Customisable platform
- Real time metrics
- Managed patient demand
- Vulnerable patient priority
- Managing staff activity
- Meeting NHS requirements
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Why Daisy
Support
We pride ourselves on our friendly UK-based customer service.
Experience
From small beginnings, we’ve now got over 20 years experience.
Scale
We look after c. 175,000 businesses across the UK.
