VoIP Phone System

• Using a hosted voice phone system can save you money and improve interoperability between your mobiles and fixed telephones.
• It’s a completely scalable solution that can grow with your business.
• With built-in business continuity and disaster recovery, it’s a secure solution for your business.
• Run on Gamma’s highly resilient network, our hosted voice phone system gives you a reliable, robust platform.
• Keep on top of the latest tech with all new features available as soon as they’re released.

• Collaborate Unified Communications
• Call Recording
• Wallboard statistics
• Mobile apps
• CRM integration
• PC integration
• Video calling
• Instant Messaging
• Presence
• Instant conferencing
• Application & document sharing
• Contact Centre Software
• Inbound Numbers
• Webchat

• Scalability: Add or remove users as your business needs change, ensuring you only pay for what you use.
• Centralised Management: Use our intuitive control panel to configure and manage your VoIP phone system without relying on technical expertise.
• Advanced Functionality: Access features like auto-attendant, call analytics, call recording, and more to optimise your communications.
• Reliability and Security: Our VoIP phone solutions run on Gamma’s resilient network, offering built-in disaster recovery and uninterrupted service.
• Mobile and Desktop Integration: Take your office phone with you by integrating VoIP functionality with your mobile devices or desktop applications.

Using VoIP on a standard broadband connection is a cost-effective and accessible solution for many small to medium-sized businesses. It allows voice calls to travel over the same internet connection used for general web browsing and email. While this setup is typically sufficient for low to moderate call volumes, the quality of service can vary depending on network congestion and bandwidth availability. For smaller teams or those just starting out, broadband-based VoIP can offer excellent value, especially when paired with prioritised traffic settings like QoS (Quality of Service).

For larger businesses or those relying heavily on voice communications, a leased line provides a more robust and reliable option. A leased line is a dedicated, uncontended internet connection that offers guaranteed bandwidth, symmetrical upload/download speeds, and low latency – ensuring consistently high call quality. This makes it ideal for VoIP deployments where uptime and voice clarity are critical, such as in contact centres or customer service teams. Choosing between broadband and a leased line ultimately comes down to the scale and demands of your business phone system – but both options can support high-performance business telephone systems when configured correctly.

• Reduced Costs: Eliminate the need for expensive on-site PBX hardware and reduce call charges.
• Enhanced Flexibility: Access your phone system anywhere with an internet connection, perfect for remote or hybrid work environments.
• Improved Productivity: Features like unified messaging and integration with CRM tools streamline workflows and boost efficiency.
• Future-Proof Technology: Stay ahead of the curve with automatic updates and access to the latest features.

With decades of experience in providing cutting-edge communication solutions, Daisy offers a VoIP phone system that combines innovation, reliability, and scalability. Our strategic partnership with Gamma ensures access to a next-generation platform, empowering your business with robust, high-performance telephony.

VoIP phone systems are a game-changer for remote working, allowing employees to make and receive business calls from anywhere with an internet connection. Unlike traditional phone systems tied to a physical office, VoIP operates via cloud-based platforms, enabling staff to use desk phones, laptops, or mobile apps to stay connected. Features like call forwarding, voicemail-to-email, and softphone access ensure seamless communication regardless of location, which is essential for maintaining productivity in remote or hybrid working environments.

For businesses, this flexibility not only supports employee mobility but also ensures that customer service and internal communications remain consistent and professional. VoIP is particularly well-suited to agile teams and dispersed workforces, making it a key component of modern business phone systems. Whether you’re a start-up or scaling SME, VoIP offers the tools you need to keep your team connected and responsive—making it a smart choice for phone systems for small business embracing flexible working.

VoIP phones are a crucial component of a unified communications strategy. By integrating voice, video, and messaging into a single platform, businesses can enhance collaboration, streamline processes, and deliver a superior experience for both employees and customers.