Discover the hidden power of CCaaS solutions to enhance your customer service strategy

Learn the true value of contact centre solutions in simplifying customer experience design, optimising resource management and empowering employees to rival with even the biggest competitors.

Download the CX whitepaper to unlock game-changing value for your business.

CCaaS whitepaper to improve your customer service strategy

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The world demands a superior customer service strategy

Can SMBs compete?


of customers will switch for the promise of better CX.

Genesys, 2024. “The state of customer experience”

customer service strategyThe modern customer waits for no one. Those who exceed their expectations will win their custom.


of SMBs are struggling to keep up.

Hyker, 2024.

customer service strategyLimited budget and personnel make effectively reacting to evolving needs a thankless task.


of businesses utilising digital CX tools experience increased revenue.

Dimension Data, 2017. “Global Customer Experience Benchmarketing Report”

customer service strategyBy leveraging technology, SMBs can optimise service to benefit both customers and operations.

Uncover the power of CCaaS

Access the CCaaS whitepaper

In today’s fiercely competitive landscape, small business success relies on tools like CCaaS to improve their customer service strategy and level the playing field.

The UK’s leading independent telecommunications and IT provider

For over 20 years, we have solidified our position as a figurehead for empowering small to medium-sized UK businesses with the progressive technology and expertise needed to succeed.

Working customer service strategy

Keeping Britain working

Our role in nurturing the future of British business shapes everything we do.

Flexible customer service strategy

Reducing barriers to competition

Success should never be exclusive to big business. We equip SMBs with the essentials to remain competitive.

New customer service strategy

We started small too

We understand firsthand the distinct challenges, needs and limitations faced by SMBs.

Why Daisy

The UK’s largest independent provider of voice, connectivity, mobile, phone system and cloud services.


We pride ourselves on our friendly UK-based customer service.


From small beginnings, we’ve now got over 20 years experience.


We look after c. 175,000 businesses across the UK.


We have an excellent 4.6 rating on Trustpilot and have over 5,000 five-star reviews

Customer Reviews