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The best customer service solutions for small to medium businesses

Even the most talented service teams rely on customer service solutions to meet the ever-growing standards of the modern consumer....
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Telecoms challenges in education: Three signs it’s time for change

In today's rapidly evolving technological landscape, staying ahead of the curve is vital for educational institutions. After all, your tools...
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Connect the Classroom DfE: Government funding for education

Does your school regularly suffer from the aftermath of poor, unreliable connectivity? If so, keep reading to learn more about...
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Technology for education: Four tools that transform school experiences

With the rapid pace of technological change, schools are facing increasing pressure to provide rich, inclusive learning experiences, all while...
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Education communication strategies

A-grade student experiences: Can CCaaS improve communication in schools?

Could Contact Centre as a Service (CCaaS) be leveraged to improve communication in schools? In today’s digitally-driven world, the pressure...
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omnichannel customer service

Can SMBs deliver effective omnichannel customer service?

As revealed in our recent article, the latest customer experience (CX) trends are presenting a crystal clear case for omnichannel...
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Omnichannel customer experience.

CX Trends: Should SMBs be investing in omnichannel customer experiences?

For small to medium-sized businesses (SMBs), the latest trends can act as crucial pearls of wisdom into the ever-changing, cryptic...
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Microsoft-ransomware

Three ways to protect yourself from ransomware

Getting yourself ransomware protection requires more than just setting up detection measures. Ransomware attacks are becoming increasingly devastating and sophisticated,...
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iot-entertainment

IoT takes on a lead role in entertainment and media

IoT in Media and Entertainment The Internet of Things (IoT) is an important channel for direct-to-consumer interaction for the entertainment...
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iot-retail

Buying into the future with IoT

With ever changing consumer expectations and demands as well as keeping up with the latest trends it can be a...
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iot-transport

IoT: Moving the transport sector towards the future

The Internet of Things (IoT), it’s taking over and revolutionising how businesses of all shapes, sizes and types operate. While...
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iot-energy

How IoT is giving the energy sector a power boost

The energy sector has long embraced technological advancements to adapt and evolve. Facing challenges of sustainability, emission reduction, price hikes...
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