- Business Broadband
- Lines & Calls
- Phone Systems
Our friendly UK-based customer service is something we pride ourselves on. Our Customer Satisfaction and Net Promoter scores are way above industry standard and our 4.4 score on Trustpilot is evidence that we care about our customers. Whether it’s via Live Chat, email, over the phone or via our MyAccount customer portal, we strive to help our customers however we can.
We’re one of the largest independent telecoms providers in the country and we work with all of the major telecommunications networks, providers and vendors. Our independence allows us to provide our customers with freedom of choice, impartiality and the best deals on the market.
We look after more than 200,000 businesses across the UK. Within that we manage more than 37,000 broadband tails, 123,000 fixed lines and almost a quarter of a million mobile connections. Our customers range from the smallest sole trader businesses to large brand name organisations. We’re big enough to deliver, but small enough to care.
Our relationships with BT, Virgin Media Business, Gamma, Mitel, Vodafone, City Fibre, O2, EE and more mean our customers get a wide variety of choice of service depending on price, business needs and coverage within their area. And with hardware relationships with the major vendors, including Samsung, Apple, Huawei and more we can equip your teams with the appropriate kit for their needs.
Our business was founded in 2000, and from small beginning we’ve now got 20 years’ experience under our belts and are one of the UK’s largest independent telecoms providers. We have grown and evolved through organic growth and acquisition, exposing us to the many different facets of the market and providing the experience with which we serve our customers today.
At the heart of our business are our people. Our headquarters are at our home in Nelson, Lancashire but with offices in Aston, Basildon, Nottingham and Prudhoe, our 550 people across the country are helping businesses today and supporting them to embrace the future in preparation and whatever that holds.
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