At Daisy, we are committed to providing our customers with exceptional service. However, we understand that there may be times when our services do not meet your expectations. If this happens, we want to hear from you as soon as possible so that we can work to resolve the issue promptly and to your satisfaction.
Your feedback is important to us and helps us to continually improve our services. Please do not hesitate to let us know if you have any concerns or complaints.
You can get in touch with us in various ways to let us know you have an issue:
Live Chat – Click on the “Welcome to Daisy Live chat!” icon on the bottom right of our website pages.
Web Form – Complete the quick web form at the bottom of this page.
MyAccount Portal – Select “Support” from the menu, followed by “Help”, then select the “Complaints” tab and click “Raise a Support Ticket”.
Email – Contact your dedicated customer service team using the email address located at the top of your monthly invoices.
Telephone – Contact your dedicated customer service team using the telephone number located at the top of your monthly invoices.
Post – Send a letter to: Complaints, Daisy Communications Ltd, Lindred House, 20 Lindred Road, Brierfield, Nelson, Lancashire, BB9 5SR.