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- User Guides 1 Article
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User Guides
12 Articles
- Polycom VVX150 User Guide
- Polycom VVX250 User Guide
- Polycom VVX450 User Guide
- Yealink W52P User Guide
- Service Description
- Call Recording Service
- Known Behaviour Guide
- Receptionist Console User Guide
- Android Soft Client Guide
- iOS Soft Client Guide
- PC Soft Client Guide
- Daisy Hosted Voice Features Guide
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How To Videos
10 Articles
- Daisy Hosted Voice Cable & Diagnostics
- Daisy Hosted Voice Helpful Tips
- Daisy Hosted Voice Scheduling
- Daisy Hosted Voice Apply a Divert for a User
- Daisy Hosted Voice Apply a Divert to any Call Group
- Daisy Hosted Voice Apply Voicemail for a User
- Daisy Hosted Voice Apply Voicemail for Hunt Group
- Daisy Hosted Voice Hunt Group Overflow Options
- Daisy Hosted Voice Hunt Group Ring Order Settings
- Daisy Hosted Voice Reset Collaborate Password
- Set Up Videos 2 Articles
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User Guides
12 Articles
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Understanding your bill
16 Articles
- Understanding your first bill
- Reading Your Invoice – Overview Page
- Reading Your Invoice – Telephone Summary
- Reading Your Invoice – Service Summary
- Reading Your Invoice – Glossary
- What does this charge on my bill mean?
- Understanding your final bill
- Why have I been charged more than one month’s line rental?
- Pro-Rata Billing explained
- Engineer charges
- Paper billing charge
- Installation charges
- Out of bundle charges
- Why am I being charged for Fraud Guardian?
- Directory enquiries
- Why has my bill increased?
- My Account 9 Articles
- Managing your account 8 Articles
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Understanding your bill
16 Articles
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- Broadband Troubleshooting 9 Articles
- Broadband support 5 Articles
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- Troubleshooting 4 Articles
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Support
14 Articles
- Choose to Refuse
- Call Barring
- Anonymous Call Rejection
- Call Minder
- 1571 Voicemail
- Conducting a Line Test
- Logging a Line Fault
- Customer Controlled and Smart Divert Instructions
- Call Divert Options
- Select services available
- How to identify your line number
- Am I covered for engineer visits?
- Care Levels explained
- Can I request a divert on my phone line?
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- Mobile Hardware & SIM Cards 6 Articles
- Mobile Troubleshooting 5 Articles
- Mobile Support 12 Articles