iPECS UCE iOS App Support Video: How to Access and Use the Directory

Video Transcript - Click to expand

Video Transcript:

Welcome to the iPECS UCE mobile application video for iOS. If you haven’t set up your application yet, please refer to the UCE installation video for iOS devices.

Welcome to iPECS UCE Mobile Application Video for iOS.

If you haven’t set up your application yet, please refer to the UCE installation video for iOS.

When first entering your app, you will need to log in with your credentials. If you have already logged into the app today you will not need to re-log in, you can just open the application to take you straight through.

Along the bottom of the UCE app there are tabs for different features of the application. You can scroll with your finger to view and select the different features available.

To access your directory, select the contacts icon. Your contacts are split into three tabs; Organisation, Shared and Private.

Organisation is a list of colleagues from within your organisation. This can be separated into sections, for example, different departments.

To view a contact, click on the relevant section. From here you can see which contacts are available for either an audio or video call. You can also see any messages from the contacts to say they are unavailable.

Shared contacts will show your system directory. This is a full list of the contacts available to everyone using your UC application.

Private is your own list of private contacts. To add a new contact, press the create icon in the top right of the screen and enter their details. If you’re allowing the UCE app to view your mobile contacts, selected within your iPhone settings, you will be able to view all the contacts from within your iPhone contact directory.

If you have any questions regarding the UCE application, please contact your telephony provider.