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Important: ISDN and analogue phone lines are retiring.
If you have been directed to this page, you need to take action to secure your phone line or risk facing severe disruption to your service, or worse, a total communication blackout. To learn more about what is happening, what you need to do and what support we can offer, read our full statement below.
It’s time to take action.
Our IP specialists are here to support with any questions you may have about the changes coming to your existing service.
We’ll help to source and implement a future-proof alternative so you can secure your phone line past December 2025 and avoid any unnecessary disruption to your service.
All you need to do is get in touch.
Book a call with an IP specialist now to get started.
Frequently asked questions
Many products and services rely on the Public Switched Telephone Network, from your phone lines to your fire alarms. If you are concerned about any other products that may be affected, speak to one of our dedicated experts who would be happy to offer guidance on what you need to be upgrading.
For business telephone services that are retiring, the obvious alternative is Daisy Hosted Voice, our Voice over IP service. Select systems will be eligible for SIP Trunking. Speak to one of our advisors about which solution is available to you.
For business broadband services, Fibre to the Premises (FTTP) or Single order Generic Ethernet Access (SoGEA) are the future-proof alternatives. Speak to one of our advisors about which solution is available in your area.
Step 1) Speak to one of our advisors: Our dedicated team of experts can guide you through the available options and assist you in finding a suitable alternative that offers the same functionality while ensuring a seamless transition.
Step 2) Consider a future–proof alternative: We understand the importance of maintaining a reliable communication infrastructure. Our team can help you identify a solution that not only meets your requirements but also safeguards you from the upcoming Switch Off.
If you decide to delay or not to take action, you risk facing a communication blackout, price increases and lengthy installation queues due to nationwide demand. We recommend taking action at your earliest convenience to avoid any disruption to your service.
Meet Daisy Hosted Voice
The cloud-based alternative for customers of ISDN and analogue phone lines.
Daisy Hosted Voice (DHV) is our business-grade Voice over IP (VoIP) phone system that uses an internet connection to make and receive calls. By choosing DHV, you unlock advanced calling and reporting functionality, the ability to work from wherever, reliable disaster recovery options and more.
Speak to one of our specialists today about DHV.