As a small business, your telephone line is a crucial communication channel, impacting your sales right through to the valuable relationships you nurture with your customers.
However, with the 2025 Switch Off of the Public Switched Telephone Network (PSTN) on the near horizon, we are on the cusp of significant change in the way we conduct business conversations.
We understand the vital role that your telephone line plays in your daily operations. So whether you’re already aware of the Switch Off, or if you’re hearing about it for the first time, this article aims to equip you with all of the information needed to understand what is happening, what products are affected and what you need to do to safeguard your service.
Explore our quick guide now for answers to our most frequently asked questions or speak to one of our dedicated specialists today.
What is happening?
The imminent PSTN Switch Off will result in the retirement of certain products, while the stop sell that came into effect at the start of September means you can no longer purchase or make changes to any phone line or system that isn’t cloud-ready. This is an industry-wide change, actioned by Openreach, meaning unless you have adopted cloud-ready broadband and telephony, you will be affected no matter who your provider is.
The following products, will be retiring:
Business telephone service
- Single and multi-line analogue lines
- ISDN 2 and 30 lines
Business broadband service
- Asymmetric Digital Subscriber Line (ADSL)
- GFAST
- Fibre to the Cabinet (FTTC)
- Ethernet First Mile (EFM)
What do you need to do?
If you rely on any of these products, it is essential to understand that your service will be disrupted or cease to function once the Switch Off occurs. To avoid any interruptions or inconveniences, you must act promptly.
We recommend exploring your options and switching to an All IP alternative, such as Voice over IP (VoIP), at your earliest convenience. Click here now to talk to one of our trusted All IP experts about your options.
We’re here to help you
Daisy Communications is here to support you throughout this transition. Our team of All IP experts are ready to assist and guide you in assessing your options. We offer a range of future-proof solutions to ensure a seamless and successful transition, like Daisy Hosted Voice (DHV) our business-grade VoIP solution for customers of ISDN or analogue phone lines.
With DHV, you will unlock a world of communication possibilities for your business. Say farewell to traditional landline and on-premises phone systems and hello to a cutting-edge solution that provides advanced functionality and unmatched flexibility for your communication needs in the digital age.
Your next step:
Schedule a call back with our All IP experts today to discuss your options and ensure a smooth transition.
