MyAccount Help Videos
Logging in and Password Resets
You can now log in to our My Account portal with your email address instead of an account number.
We're currently in the process of migrating our customers over to our latest MyAccount update. Click here to visit your new and improved MyAccount portal.Visit the new MyAccount
My Account Homepage
Watch our videos to find out how you can stay in complete control of your Daisy account.
Discover the gateway to convenience! Explore our customer portal homepage for seamless access to all your needs.
Please Note: All phone numbers shown in these videos are for display purposes please log into MyAccount to get your dedicated number.
Switching Accounts and Groups
Our new Single Sign on system allows you to easily switch between all of your accounts and groups without logging out..
Our bill explorer allows you to drill down into your invoices, usage and service charges, the way you want to view it.
The asset management section allows you to manage your cost centres, view all of your assets, manage your mobiles and Tag your services to make them easily recognisable.
Our My Account portal allows you to customise your mobile bars and bill limits, as well as creating alerts to monitor your usage.
Order, activate, unlock and block lost or stolen SIMs – all in one place
Manage your existing disconnections requests, as well as request PAC or STAC codes. You can also request switching information, in line with OFCOM regulations.
Update your billing details, manage your direct debit, and let us know who we can discuss your account with.
Learn how to effortlessly raise support tickets on our customer portal, as well as view our knowledge base and answers to commonly asked questions.
Managing Users and Roles
You’re in control over your portal users, as well as the individual permissions each user receives.