If you take out Fraud Guardian, we’ll limit your exposure to business fraud to a maximum of £500 per day but, thanks to our team of experts and our early detection rates, it’ll often be a lot less....
We monitor your calls 24/7/365 and our specialist team look out for high-value calls or extensive call volumes and then take the required action. They’ll suspend lines and bar suspicious calls if they suspect any fraud...
Dial-through fraud is a method hackers use on businesses which are IP-enabled or have a telephone system. They hack into the phone line and route calls to premium rate and/or international numbers – this is known as di...
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If you are in the middle of a call and you’re taking the call on a desk phone but you need to go out, you can either key in a code onto your desk phone to switch onto your mobile seamlessly or you can use the Collabora...
It’s also got CRM integration so it will integrate with the vast majority of solutions straight off the shelf. Office 365 is one of the more generic ones but there’s a lot of packages within that. If you have any pro...
No, you don’t. If you want to go fully softphone, which would mean using the Collaborate tool, all you’d need would be a headset to plug into your laptop. Or, if you wanted to run that from a mobile or tablet device,...
A softphone is a software application that’s installed on an internet-connected device and used to make phone calls. Usually, The softphone software is provided by your VoIP provider and is a user-friendly interface th...
Like most businesses, we've changed the way we work including how we do installations but how long the changeover to VoIP will be depends on your environment. If we can maintain social distancing then we will send engin...
Think of your business internet connection as a pipe. Emails, internet browsing and general data usage such as connecting to your network simply travels through the pipe at ease. When we introduce voice, we allocate a ...