Choose to Refuse
Choose to Refuse Choose to refuse allows you to bar the telephone number of the last answered incoming call, or...
Call Barring
Call Barring Call Barring allows you to restrict the type of calls your line can receive and make. There are...
Anonymous Call Rejection
Anonymous Call Rejection Anonymous Call Rejection allows you to block any calls where the caller has withheld their number. This...
Call Minder
Call Minder Call Minder allows callers to leave a message when you are unavailable or your line is engaged. You...
1571 Voicemail
1571 Voicemail 1571 is an answering service that allows callers to leave a message if you are unable to answer,...
Conducting a Line Test
How to Conduct a Line Test If you are experiencing an issue with your single or multi line, such as...
Logging a Line Fault
How to Log a Line Fault If you are experiencing an issue with your services, you can use our My...
Business Assurance
Business Assurance If you subscribe to Business Assurance, you will not be charged the call out fee if the Openreach...
Customer Controlled and Smart Divert Instructions
Customer Controlled and Smart Divert Instructions If you have a Customer Controlled or Smart Divert active on your line,...
Call Divert Options
Call Divert Options Daisy offer several types of call diverts, depending on your line type. For information on other...
Select services available
Find out about our range of add-on Select Services There is a wide range of select services available to be...
How to identify your line number
Find out your line number To identify your line number, dial the automated service 17070 from your handset. This will...
Am I covered for engineer visits?
Find out about your fault cover If you are experiencing a fault, we will always inform you of potential charges...
Care Levels explained
Choose your Care Level option We understand how important it is to keep your business up and running, that’s why...
Can I request a divert on my phone line?
Apply for a phoneline diversion Do you need to redirect your office calls to your mobile or to home-based workers? We...