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  1. Home
  2. FAQs
  3. Billing & Account
  4. Understanding your bill

Why has my bill increased?

Find out why your bill may have changed Daisy may review its pricing, and in line with changing market conditions...
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Directory enquiries

Free entry into your local Phone Book Your business is entitled to one free directory listing (excludes bold and super...
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Setting up Cost Centres

Manage your expenditure with our cost centres Setting up Cost Centres will massively help you manage your expenditure, it will...
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Out of bundle charges

Understand your bundle charges You may be charged for out of bundle calls, these are calls that are not included...
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Installation charges

Understand your installation charges If you have noticed installation charges on your bill, this will be from a recent order....
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Paper billing charge

Switch to online billing We charge £4.95 to receive a paper bill, but you can turn this off at any...
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Engineer charges

Understand engineer charges There may be a charge if we send out an engineer to fix a fault or make...
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Pro-Rata Billing

Understanding pro-rata billing Daisy Pro Rata Billing Explained 2019 from Daisy Comms on Vimeo. If you have recently signed up...
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Downloading your statement

Downloading your statement If you are unsure of how to locate your statement, please follow the below steps. In order...
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