Redirecting to the Daisy Partner Business site...

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. These optional cookies can be turned on and off below. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Privacy & Cookies Policy.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics Cookies

We'd like to set Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our Privacy & Cookies Policy.

Save & Close
  1. Home
  2. FAQs
  3. Billing & Account
  4. Understanding your bill

Understanding your first bill

Help with your first bill Your first bill may be higher than expected, as your services are always billed a...
  • 1
  • 3848

Pro-Rata Billing explained

Understanding pro-rata billing Daisy Pro Rata Billing Explained 2019 from Daisy Comms on Vimeo. If you have recently signed up...
  • 4
  • 14845

Engineer charges

Understanding engineer charges There may be a charge if we send out an engineer to fix a fault or make...
  • -1
  • 3094

Paper billing charge

Switch to online billing We charge £7.95 to receive a paper bill, but you can turn this off at any...
  • 4
  • 1722

Installation charges

Understand your installation charges If you have noticed installation charges on your bill, this will be from a recent order....
  • 0
  • 1334

Out of bundle charges

Understand your out of bundle charges Your bill may show charges for out of bundle usage. For line services, these...
  • -2
  • 3710

Directory enquiries

Free entry into your local Phone Book Your business is entitled to one free directory listing (excludes bold and super...
  • 1
  • 5016

Why has my bill increased?

Find out why your bill may have changed Daisy may review its pricing, and in line with changing market conditions...
  • -3
  • 1770